Counter Sales
About The Position
Join Johnstone Supply as a Counter Sales expert. This role is for friendly, organized individuals who excel at helping customers find solutions. You will be the go-to expert for customers, greeting them in person and over the phone with a positive and professional attitude. The position involves assisting multiple customers in a fast-paced environment, answering questions, troubleshooting issues, and managing orders, payments, returns, and warranties. You will also prepare and follow up on quotes to drive sales, recommend products and promotions, build customer relationships, and maintain showroom organization.
Requirements
- Strong customer service and communication skills
- Comfortable using computers and point-of-sale systems
- Ability to read, write, and speak English
- High school diploma or equivalent required
Nice To Haves
- Spanish is a plus
- HVAC/R or similar industry experience preferred (2+ years)
Responsibilities
- Greet customers in person and over the phone with a positive, professional attitude
- Assist multiple customers at once in a fast-paced environment
- Answer questions and troubleshoot issues
- Enter orders, process payments, returns, and warranties
- Prepare and follow up on quotes to drive sales
- Recommend additional products and promotions to meet customer needs
- Build strong customer relationships
- Keep the showroom clean and organized
Benefits
- Team-focused environment
- Hands-on role with room to grow
- Opportunity to build lasting customer relationships
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
