Counter Sales-Dakota Fluid Power

Singer Industrial•West Fargo, ND

1d•Onsite

About The Position

The primary responsibility for the Counter Sales/Hydraulic Sales is to provide timely and professional customer service to Dakota Fluid Power customers, while also supporting DFP Sales through effective communication and excellent organization and time management skills.

Requirements

Exceptional customer service
Strong communication skills
Problem solving
Listening and phone skills
Computer proficiency
Multitasking
Basic understanding of hydraulics
Works well under pressure
Goal oriented
Dedication to excellence

Nice To Haves

Hydraulics: 1 year (Preferred)
Sales: 1 year (Preferred)
Mechanical knowledge: 1 year (Preferred)
Customer service: 1 year (Preferred)

Responsibilities

Answer all customer inquiries quickly and accurately in a positive manner
Create a friendly and inviting working environment
Responsible for assisting front counter customers including inspection of worn or damaged/defective parts, determine replacement parts, troubleshoot and research products and prices to best fit application
Maintain clean organized showroom and replenish stock product as needed
Generate quotes, enter orders, contact vendors, update records and track orders as necessary through the ERP system
Support Outside Sales and respond in a timely manner with price, availability, product specifications, order status and other information as required
Multitask on multiple projects at once
Achieve productivity and sales goals
Assist with mentoring and training new hires in the same department
Attend product training and seminars if available
Possibly work Saturdays as part of a rotation schedule
Work with others to create a positive team environment
Other duties assigned by Management