Counter Sales Supervisor

REXEL•Birmingham, AL

10d•Onsite

About The Position

The Counter Sales Supervisor is responsible for ensuring the counter sales team provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Participates in the hiring of new employees, and responsible for training and assigning daily work activities.

Requirements

5+ years of customer service, sales, branch, or related experience
Valid Driver’s License
High School or GED - Required
Familiarity with automated order entry systems & PCs running Windows-based software
Ability to manage and understand Profit & Loss (P&L) for the counter budget
Must be service oriented, self-motivated, dependable, possess excellent leadership skills, and customer service skills
Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
Ability to handle difficult situations and problem solve
Excellent written and verbal communication skills
Ability to manage schedules, prioritize and multi-task
Strong organizational skills

Nice To Haves

2+ years of leadership experience preferred
Certification to operate forklift, hand truck, pallet jack and other warehouse equipment preferred
Electrical product knowledge and experience; including lighting, switchgear, controls, and electrical commodities preferred
Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred

Responsibilities

Provide leadership and direct supervision to a team of counter sales employees to achieve the highest possible levels of customer service
Participate in all aspects of hiring new employees. Responsible for training and coordinating daily activities
In conjunction with the Branch Manager, responsible for the counter sales budget and profitability
Responsible for driving electrical distribution sales for our counter business and developing new and existing customer relationships
Responsible for daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
Stay informed and educated on product knowledge
May fill in for counter sales employees, other warehouse roles, and make deliveries as needed
Perform other duties as assigned

Benefits

Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities – We like to promote from within