Counter Sales - Hilo, HI

East Bay Tire Co. • Hilo, HI

4d • Onsite

About The Position

The Counter Sales Specialist will be responsible for selling, promoting, and providing customer service support on tires, tubes, flaps, foam fill, mechanical services, equipment, and related services for the respective location. Their duties will include customer service, answering phones, greeting customers, assisting the location with sales and service, soliciting new prospects, and providing general office and administrative support for the location.

Requirements

• HS Diploma or GED equivalent required
• Must have at least 2 years' experience working in or around tires, parts, automotive, mechanical, and/or customer service
• Must have a strong commitment to achieving goals with a teamwork mentality
• Must have great communication/interpersonal skills with employees, all levels of management, and customers
• Must be able to meet deadlines as needed and ensure accuracy of all work that the location produces (internally and externally)
• Must be motivated with a good business sense and understanding
• Must have good decision making/judgment skills
• Must be extremely organized, detail orientated
• Must be a team player, with the initiative and ability to do what it takes to get the job done
• Computer skills with a variety of programs including Excel, Outlook, and various other computer systems
• Must have a valid driver's license and clean driving record
• Must be able to lift a minimum of 50 pounds as required for the job
• Ability to meet deadlines, multi-task, and work independently on tight deadlines with multiple priorities

Nice To Haves

• Experience working a sales counter is preferred

Responsibilities

• Sell, promote, and provide service to customers visiting an East Bay Tire location
• Manage and maintain relationships with accounts, including regular correspondence and communication
• Answer phone calls and make outbound calls daily
• Provide customer service and sales support, and assist the location with customers
• Take incoming calls for emergency road service and dispatch service techs
• Attend sales meetings
• Solicit new prospects
• Provide general office and administrative support
• Generate billing to customers
• Set goals and track sales for accounts
• Schedule mechanical work
• Assist with tracking and handling inventory

Benefits

• Competitive Medical, Dental, Vision, ADD, Life, FSA and DCAP Benefit Options
• Generous 401k with Company Match
• Paid Holidays
• Vacation and Sick Leave
• Annual Employee Christmas Trees, Tax Services, Tailgate and Tickets to events, Employee birthdays, mingles and lunches

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED