Counter Sales - Woburn, MA
About The Position
NorthEast Electrical is seeking a Full-time, Counter Sales Representative to join our team in Brockton, MA! This role involves providing excellent customer service through traditional selling methods and digital tools, growing sales and gross margin, and entering various types of orders. The position also requires educating customers on online ordering solutions, participating in training for digital tools, utilizing resources to close sales, and performing outreach calls to drive business. The representative will also back up and assist the counter staff and perform other duties as required by the Manager.
Requirements
- High School Diploma required.
- Excellent customer service skills
- Strong computer skills with emphasis on Excel and Website navigation
Nice To Haves
- 2 Year College or Vocational School preferred with emphasis on electrical and construction industry and/or equivalent knowledge through job related experience and training.
Responsibilities
- Grow sales and gross margin; take orders over the phone, in person and via our Digital Tools.
- Enter stock, special, direct and back orders as required.
- Provide customers with information and demonstration of our online solution for fast and easy ordering through our website.
- Responsible to participate in on-going training for Digital Tools.
- Utilize resources inside and outside the company to assist in closing sales and providing service.
- Participate in processes and programs aimed at promoting our digital tools to enhance the customers buying experience.
- Perform outreach calls to new and existing customers to drive business and increase market share.
- Back up and provide assistance to the counter.
- Perform other duties as required or directed by Manager.
Benefits
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Associate Discounts
- Tuition Reimbursement
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
- Generous Referral Bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
