Counter Sales Representative - HVAC

Gustave A Larson Company•La Crosse, WI

9d•Onsite

About The Position

We are an HVAC/R wholesale distributor throughout the Midwest and the great Plains area. We thrive on being customer service oriented, being nimble, balancing multiple responsibilities, and developing positive relationships with our teams to work together to get the job done. We need people who are customer focused, proficient in HVAC product and the HVAC industry, excited to sell, and have attention to detail. We operate with team spirit, a sense of urgency, and a commitment to learning and understanding the entire business.

Requirements

High school diploma or equivalent required.
Counter Sales Representative or customer service experience, with strong verbal and written communication skills.
Good command of Microsoft Office applications.
Enthusiastic, energetic, creative, customer-focused professional.
Thrives in a fast-paced environment and provides accuracy and timeliness.
Must be skilled in verbal and written communication and have sufficient education to read, write, speak and understand English.
Must have basic math skills and able to perform or learn the requirements of the job within the assigned learning period.
Required to accept and follow all safety rules and policies, including the use of all mandated safety protective equipment.
Individual must agree to take pre-employment drug test and background check and comply with all Company policies and procedures.

Nice To Haves

Minimum 2 years of HVACR field experience, and/or degree/certification in HVACR is strongly preferred.
Combination of education and related experience will also be considered.
Individual must be flexible with changes in work schedule, willing to work overtime and be on-call occasionally on weekends (this is an additional pay opportunity).

Responsibilities

Meet customers’ needs by delivering on our promises at the Counter in our locations.
Be present and in person with our customers at our location, on the phone, and managing and fulfilling online orders quickly.
Assist in selling the right equipment and recommending the right systems for the jobs our customers have.
Provide customer service expertise and support to pricing, quoting, credit terms and orders, consistently.
Process sales, credit transactions, and processing warranty paperwork.
Know the store, stock it, and help keep it clean.
Coordinate sales efforts with warehouse, counter sales, and inside sales teams.
Operate and react quickly to customer needs.
Learn the warehouse, counter, product knowledge and quoting.