Counter Sales Representative-Refrigeration Knowledge also needed

Gustave A Larson Company•Saint Cloud, MN

1d•$23 - $27•Onsite

About The Position

We are looking for our next team member to join us as a Counter Sales Representative. This role requires Refrigeration industry knowledge as well as customer facing skills. We need people who are customer-focused, proficient in HVAC products and the HVAC industry, excited to sell, and have attention to detail. We offer a great work schedule, operating Monday through Friday with holidays and weekends off. We operate with team spirit, a sense of urgency, and a commitment to learning and understanding the entire business. Our training program includes learning the warehouse, counter sales, product knowledge, and quoting to build a solid foundation.

Requirements

High school diploma or equivalent required.
Counter Sales Representative or customer service experience, with strong verbal and written communication skills.
Good command of Microsoft Office applications.
Enthusiastic, energetic, creative, customer-focused professional.
Thrives in a fast-paced environment and provides accuracy and timeliness.
Must have basic math skills and able to perform or learn the requirements of the job within the assigned learning period.
Required to accept and follow all safety rules and policies, including the use of all mandated safety protective equipment.
Individual must agree to take pre-employment drug test and background check and comply with all Company policies and procedures.

Nice To Haves

Refrigeration industry knowledge.
Understanding HVAC residential systems.
Minimum 2 years of HVACR field experience, and/or degree/certification in HVACR is strongly preferred.
Combination of education and related experience will also be considered.
Individual must be flexible with changes in work schedule, willing to work overtime and be on-call occasionally on weekends (this is an additional pay opportunity).

Responsibilities

Meet customers’ needs by delivering on promises at the counter in our locations.
Be present and in person with customers at our location, on the phone, and managing and fulfilling online orders quickly.
Assist in selling the right equipment and recommending the right systems for customer jobs.
Provide customer service expertise and support to pricing, quoting, credit terms and orders consistently.
Process sales, credit transactions, and warranty paperwork.
Know the store, stock it, and help keep it clean.
Coordinate sales efforts with warehouse, counter sales, and inside sales teams.
Operate and react quickly to customer needs.
Learn and understand how the business operates, including the warehouse, counter sales, product knowledge, and quoting.