Counter Sales Representative
About The Position
The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you’ll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you’ll work alongside incredible people who care about your success. Role Summary: Reporting to the Counter Sales Manager, the Counter Sales Representative is a key member of the Kendall Electric sales team. This position is responsible for promoting and developing business. The individual continually contributes to sales growth and profitability by providing prompt, friendly and professional service to customers in-person and over the phone.
Requirements
- Work Experience: Entry Level
- Education: High school diploma or GED
- Ability to use standard office equipment, including but not limited to computerized bar code scanner, printer, and standard warehouse equipment/tools/machines/vehicles; basic math and reasoning skills
- Ability to multi-task and prioritize work to maximize accuracy and efficiency
- Ability to work effectively with the distribution center and sales teams
- Excellent oral and written communication skills. Ability to communicate well with all levels of the organization
- Ability to see/sit/stand/walk/talk and hear
- Ability to lift/move/carry up to 50lbs
- Ability to be on your feet for 8 hours a day
- Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
Nice To Haves
- General working knowledge electrical products
- Previous counter sales experience
Responsibilities
- Sell company products and services to customers visiting or calling into the branch by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment
- Promote sales growth, which includes, but is not limited to: Promoting add-on sales and vendor promotions Promoting Counter Days
- Create positive relationships with customers, clarify customer's understanding of products and services; answering questions; and offering relevant information
- Participate in relevant training to keep current with opportunities to grow and excel within the role
- Assist customers with loading product into their vehicle
- Replenish inventory in the counter area
- Pick counter orders
- Participate in inventory cycle counts, as directed
- Safely operate stand-up and/or sit-down forklifts, manual pallet jacks, to lift and transport material
- Maintain quality service by adhering to Kendall Group policies, procedures, and standards
- General housekeeping
- Perform other duties as assigned
Benefits
- Employee ownership model
- Opportunities to learn and grow
- Coaching and mentoring
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
