Counter Sales Representative II

Sonepar • Wilkes-Barre, PA

17h • Onsite

About The Position

Cooper Electric Supply, LLC is seeking a Counter Sales Representative II to join their team. This role involves assisting walk-in customers with orders and product selection, entering sales orders, picking items from warehouse inventory, preparing sales tickets, and collecting payments. The position also handles phone-in customers, maintains the counter area, and works towards monthly sales and gross margin goals. The company is part of the Sonepar group, a global electrical distributor, and emphasizes a supportive culture and opportunities for career growth. They operate throughout the northeast and serve contractors with electrical products and services.

Requirements

• Sales experience and/or electrical knowledge preferred.
• Strong customer service skills and inter-personal communication skills.
• Strong mathematics, verbal, and written communication skills.
• Ability to effectively communicate information and present solutions to a customer.
• The ability to operate computers and relevant computer software.
• Ability to prioritize needs in a fast-paced environment.
• The ability to sit, stand, and walk for the full length of the assigned shift.
• The ability to lift, push, and pull material and objects weighing up to 50 lbs. and heavier weights with proper equipment.
• The ability to bend, stoop, kneel, reach, and climb to perform various duties.
• The ability to operate appropriate powered industrial trucks safely.

Responsibilities

• Greet walk-in customer and assist with order and product selection.
• Enter sales orders and pick items from warehouse inventory.
• Prepare customer sales ticket and collect customer payment.
• Handles phone-in customers with pleasant and courteous etiquette.
• Maintain counter area displays clean, organized, and stocked with inventory.
• Reach monthly goals in sales and gross margin.
• Encourage the use of digital tools across customer base.
• Multi-task and continually prioritize tasks to be completed throughout the day.

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed