Counter Sales Associate

AirgasBirmingham, AL
1dOnsite

About The Position

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for a Counter Sales Associate in Birmingham, AL! We are looking for you ! Comprehensive Family Benefits : Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance. Support for Parents: We offer up to 14-week paid child birth benefits to support growing families. Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. Early Access : Your benefits start after just 30 days of employment The Counter Sales Associate will act as a Sales Associate for the retail store by selling products to businesses and industrial customers. Proactively sell industrial gasses, welding supplies, and related equipment to both existing and potential customers. Handle all sales-related paperwork, including documenting sales, quotes, and pertinent customer details. Provide insightful answers to customer inquiries and offer expert guidance on suitable equipment and procedures. Help maintain a neat and orderly showroom Assist customers with merchandise and facilitate the loading and unloading of cylinders. Cultivate and nurture positive customer relations. Communicate effectively in-person and over the phone to offer information on costs, ordering, and delivery schedules. Monitor customer needs and collaboratively manage hardgoods and cylinder levels to reduce emergency deliveries.

Requirements

  • Previous experience in customer service or sales.
  • Basic computer skills, along with familiarity in order entry systems.
  • Strong communication skills, both verbal and written.
  • Analytical thinking to assess customer situations and provide effective solutions.
  • Skillful handling of cash transactions.
  • Physical strength to handle loads up to 60 lbs. and perform repetitive tasks.
  • Positive team-oriented attitude with a willingness to learn and grow.
  • Ability to collaborate effectively with diverse personalities and backgrounds.

Nice To Haves

  • Familiarity with compressed gases and related products is advantageous.
  • SAP experience is a plus

Responsibilities

  • Act as a Sales Associate for the retail store by selling products to businesses and industrial customers.
  • Proactively sell industrial gasses, welding supplies, and related equipment to both existing and potential customers.
  • Handle all sales-related paperwork, including documenting sales, quotes, and pertinent customer details.
  • Provide insightful answers to customer inquiries and offer expert guidance on suitable equipment and procedures.
  • Help maintain a neat and orderly showroom
  • Assist customers with merchandise and facilitate the loading and unloading of cylinders.
  • Cultivate and nurture positive customer relations.
  • Communicate effectively in-person and over the phone to offer information on costs, ordering, and delivery schedules.
  • Monitor customer needs and collaboratively manage hardgoods and cylinder levels to reduce emergency deliveries.

Benefits

  • Medical, Dental, and Vision plans
  • Short-term and long-term disability
  • Life and accidental death and dismemberment (AD&D) insurance
  • Employee Assistance Program (EAP)
  • Pre-tax commuter transportation benefit
  • Parental leave
  • Vacation, sick time, floating holidays, jury duty and funeral/bereavement leave
  • Paid holidays for all eligible full-time employees
  • 401k plan with company matching funds
  • Tuition reimbursement
  • Discounted college tuition for eligible employees’ dependents
  • Airgas Scholarship Program for dependent children
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