Counter Sales Associate - Opelika, Alabama

Endries International, Inc.•Opelika, AL

3d•Onsite

About The Position

Endries International, Inc. is a leading distributor of fasteners and provider of Vendor Managed Inventory (VMI) solutions for original equipment manufacturers (OEM’s) worldwide and we are seeking a Counter Sales Associate to join our team in Opelika, Alabama. Our Counter position is a hands-on, technical role that combines customer service, product knowledge, assembly, and warehouse support. A large part of the position involves making hydraulic hoses, identifying fittings and parts, learning and maintaining knowledge of our inventory, pulling and counting material, and being cross-trained in warehouse operations. You will work directly with customers, many of whom bring in parts and rely on us to identify what they need and help find the right product or solution. We can train the right person, but this position requires someone who is mechanically inclined, comfortable working with their hands, willing to learn, and able to follow training and instructions closely. The position can also be physically demanding and requires the ability to regularly lift and handle 50+ lbs. Operating a forklift is a regular part of the position, so the successful candidate must be willing and able to complete Company training and certification and operate the equipment safely.

Requirements

High school diploma or equivalent.
Mechanical aptitude and an interest in learning about parts, fittings, hydraulic hoses, and related products.
Comfortable working with your hands and performing hands-on assembly and material-handling tasks.
Willingness and ability to learn new products, processes, and equipment through training.
Ability to closely follow written and verbal instructions.
Strong customer service and communication skills.
Ability to identify and solve basic product or parts-related questions with customers.
Basic math skills and strong attention to detail.
Ability to organize, count, and accurately handle inventory and materials.
Willingness and ability to complete forklift training and certification and operate a forklift safely.
Ability to operate Company computer systems; proficiency with Microsoft Outlook, Excel, and Word preferred.

Nice To Haves

Previous sales, assembly, warehouse, hydraulic, or mechanical experience is helpful but not required; we are willing to train the right person.

Responsibilities

Assist customers at the counter by providing product information, identifying parts and fittings, and helping determine the appropriate products for their needs.
Make hydraulic hoses and perform related assembly tasks according to training, specifications, and customer requirements.
Learn and maintain knowledge of Company inventory, product locations, applications, and specifications.
Pull, count, stock, organize, and replenish material while maintaining accurate inventory.
Receive customer requests, identify needed merchandise, place orders, and communicate with customers regarding product availability.
Operate the cash register and accurately process customer transactions, including cash, checks, credit cards, vouchers, and discounts.
Process merchandise returns in accordance with Company policies and procedures.
Maintain a neat, organized, and safe counter, sales floor, and warehouse area.
Assist with displays, product presentation, promotional programs, and other sales activities as assigned.
Follow established procedures for the proper storage, handling, and protection of merchandise.
Be cross-trained in warehouse operations and provide support as needed.
Safely operate a forklift and other equipment after completing required Company training and certification.
Follow all Company policies, procedures, safety requirements, and training instructions.