Counter Sales Associate

Airgas • Cedar Rapids, IA

4d • Onsite

About The Position

Airgas is hiring a Counter Sales Associate in Cedar Rapids, Iowa. The role combines customer interaction with operational support in an industrial retail environment. The associate helps customers select industrial, medical, and specialty gases, welding equipment, and other supplies, advising them on tools, hardware, materials, and procedures and demonstrating equipment use. The position also supports branch operations through order processing, transaction handling, inventory and merchandise coordination, showroom upkeep, and cylinder and pallet organization. The role is scheduled Monday through Friday with no weekend work, and occasional overtime may be needed.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in a retail or customer service environment.
• Forklift experience; full training will be provided upon hire.
• Ability to work in a drug-free workplace.
• Ability to regularly move items weighing up to 50 pounds, using material-handling equipment or assistance as needed.
• Excellent customer service skills and ability to thrive in a fast-paced setting.
• Comfort with basic math and computer tools, including point-of-sale systems; training is provided.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.

Nice To Haves

• Exposure to industrial sales or a related field.
• Experience in industrial retail, inside sales, or inventory control.
• Background in gas, welding, or safety supplies.
• Familiarity with SAP, Google, or Microsoft Office applications.
• Ability to communicate clearly and warmly with people from a wide variety of backgrounds.

Responsibilities

• Follow company policies, including safety requirements and use of personal protective equipment.
• Provide excellent customer service to internal and external partners and build long-term relationships.
• Complete required paperwork accurately, including coding, costing, and pricing.
• Help customers identify appropriate tools and procedures for their tasks and demonstrate equipment use.
• Enter orders, process transactions, and assist with reconciliation of deposits.
• Communicate with customers and team members by phone, email, and in person regarding costs and delivery.
• Contribute to an outgoing-call strategy supporting branch growth.
• Coordinate transfers of merchandise between locations to meet customer needs.
• Maintain a positive and supportive atmosphere in interactions with customers, vendors, and colleagues.
• Stock shelves and maintain welcoming showroom displays.
• Coordinate cylinder movement and pallet organization.

Benefits

• Base pay plus bonus opportunities.
• Airgas-provided personal protective equipment.
• Medical, dental, and vision insurance.
• Life and accidental death and dismemberment insurance.
• Short-term and long-term disability insurance.
• Paid 14-week childbirth benefit.
• 401(k) retirement plan with company matching funds.
• Tuition assistance and reimbursement.
• Discounted college tuition for eligible employees’ dependents.
• Airgas Scholarship Program for dependent children.
• Paid holidays, vacation, sick time, and floating holidays.
• Employee Assistance Program.
• Pre-tax commuter transportation benefit.
• Jury duty and funeral/bereavement leave.
• Benefits begin after 30 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED