Counter Sales Associate

White Cap•Signal Hill, CA

6d•$19 - $26•Onsite

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for a Counter Sales Associate! Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a Counter Sales Associate!

Requirements

Proven track record of delivering exceptional customer service and building strong customer relationships.
Experience with sales order entry and inventory management software, preferably Oracle.
Working knowledge of construction and industrial products.
Bilingual in English and Spanish, with the ability to communicate effectively with a diverse customer base.
Strong verbal and written communication skills.
Ability to identify customer needs and recommend appropriate products and solutions.
Experience processing orders and returns accurately.
Experience stocking and maintaining a showroom.
Excellent organizational skills with attention to detail and accuracy.
Ability to multitask and work efficiently in a fast-paced environment.
Basic math skills and experience handling cash, credit card transactions, and invoices.
Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
Experience maintaining inventory accuracy and assisting with cycle counts.
Ability to collaborate effectively with warehouse, purchasing, and sales teams.
Demonstrated problem-solving skills and a proactive approach to customer satisfaction.

Responsibilities

Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
Communicates product features, benefits, and warranty policy information to customers.
Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
Performs other duties as assigned.