Counter Sales Associate

Mead Lumber•Billings, MT

11h•Onsite

About The Position

Mead Lumber Company is a leading provider of products for professional contractors, builders, and remodelers, with over 50 operating locations across nine Midwestern states. The company is 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. They aim to foster a team-oriented environment where employees work and succeed together. As a Counter Sales Associate, you will be a key part of the sales team, directly assisting contractors, builders, and walk-in customers with their building material needs. This role involves understanding customer requirements, recommending suitable products, and driving sales both in person at the sales counter and over the phone. You will also be responsible for processing transactions, managing inventory, and maintaining a professional and organized sales environment.

Requirements

Strong communication and interpersonal skills with a customer-first attitude
Comfortable working in a fast-paced, team-oriented environment
Self-motivated with excellent problem-solving and multitasking abilities
Capable of safely lifting and carrying materials up to 50 lbs. throughout the workday
Basic math and computer skills required

Nice To Haves

Prior sales experience in construction or building materials is a plus
Construction knowledge or hands-on building experience preferred

Responsibilities

Engage with customers at the sales counter and over the phone to understand their needs and recommend appropriate building materials and solutions
Prepare quotes, process orders, and follow up to ensure customer satisfaction and repeat business
Develop strong product knowledge to confidently answer questions and offer recommendations
Build and maintain relationships with contractors, builders, and repeat customers
Handle inquiries, resolve issues, and process returns with professionalism and efficiency
Collaborate with warehouse and yard teams to ensure accurate order fulfillment and timely delivery
Support merchandising, stocking, and pricing of products in the sales area
Stay informed about new products, promotions, and industry trends

Benefits

Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
Work-Life Balance: Enjoy flexible scheduling options that support your lifestyle.
Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.
Medical, Dental, and Vision Plans
100% Employer Paid Group Term Life, AD&D, and STD
Additional Voluntary Life, AD&D, and LTD
Paid Time Off & Holiday Pay
Flexible Spending Accounts
401(k) Plan
Scholarship & Tuition Assistance Programs
Employee Assistance Program