Counter Sales Associate – Plumbing & HVAC
About The Position
VP Supply Corp is one of the nation’s largest distributors of plumbing, HVAC, and electrical supplies, with over 350 employees and 16 locations across Western New York and Pennsylvania. For over 50 years, we have proudly served residential customers as well as contractors and municipalities across a variety of industries. Our Plumbing and HVAC Team is seeking to hire a Counter Sales Associate with 1 – 3 years of relevant experience to join our Erie PA branch. For the right candidate, we are willing to be flexible on years of experience and provide internal training. VP Supply is a renowned leader in both the plumbing and HVAC wholesale industries. Our staff has decades of expertise between them, which we utilize to provide the best customer experience to both commercial and residential clients. We are looking for high performers who are forward-looking, innovative, enthusiastic, and ambitious team players. Qualified candidates will be motivated self-starters with superb judgment and communication skills, a commitment to excellence and ability to thrive in a fast-paced, team-oriented environment.
Requirements
- 1 – 3 years of experience in plumbing and/or HVAC industry, with inside/counter sale-oriented background.
- Experience in electrical industry is a plus.
- Previous experience in environment with walk-in/call-in customer orders and assisting in plumbing or HVAC related issues.
- Demonstrated superior customer service skills.
- Strong computer skills, including high proficiency in Microsoft Office (Word, Excel, and Outlook).
- Must have reliable daily transportation to branch location.
Nice To Haves
- Wholesale distribution experience is preferred.
- Applicable sales experience is preferred, but training will be provided to the right candidate.
Responsibilities
- Meet and greet all customers at point of sale with service, respect, and knowledge.
- Consult with customers to analyze both current and future needs to determine the most appropriate level of service/sales.
- Use company-provided systems to improve planning and collect customer history.
- Maintain a neat counter area and product displays.
- Review open order report on a weekly basis.
- Build and maintain customer relationships.
- Demonstrate comprehensive company product knowledge to customers and effectively articulate company’s competitive advantage.
- Remain up to date on market, customers, suppliers, and competitors.
- Learn and demonstrate competence in features and functionality of all product lines.
- Provide occasional order picking and miscellaneous warehouse duties, as the need arises.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
