Counter Sales Associate I - Century A/C Supply

Rheem Manufacturing CompanyHouston, TX
Onsite

About The Position

The Counter Sales Associate I is responsible for preparing quote and invoice orders for customers, processing sales transactions, issuing credits for returns, and assisting with pulling and preparing sold products. This role also involves troubleshooting customer inquiries, performing inventory counts and deposits, maintaining the branch's appearance, and ensuring customer satisfaction.

Requirements

  • Ability to prepare quote orders for customers
  • Ability to prepare invoice orders taken via telephone, fax, or over the counter
  • Ability to process sales by credit card, cash, or checks and verifying customers are authorized company personnel
  • Ability to issue credits for items returned according to company policy
  • Ability to assist warehouse personnel in pulling and preparing sold products using automated machinery for assistance
  • Ability to assist, troubleshoot and/or research customers’ inquiries regarding products and/or services
  • Ability to perform cycle counting and/or daily deposits according to branch schedule
  • Ability to maintain general appearance of branch showroom, warehouse and grounds
  • Ability to ensure that each customer leaves the store satisfied
  • Handle 60 orders per day
  • Handle 250 lines per day

Responsibilities

  • Prepare quote orders for customers
  • Prepare invoice orders taken via telephone, fax, or over the counter
  • Process sales by credit card, cash, or checks and verifying customers are authorized company personnel
  • Issue credits for items returned according to company policy
  • Assist warehouse personnel in pulling and preparing sold products using automated machinery for assistance
  • Assist, troubleshoot and/or research customers’ inquiries regarding products and/or services
  • Perform cycle counting and/or daily deposits according to branch schedule
  • Maintain general appearance of branch showroom, warehouse and grounds
  • Ensure that each customer leaves the store satisfied
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