Counter Sales Associate / Back Up VMI Driver

Airgas•Kalamazoo, MI

8d•Onsite

About The Position

Airgas is hiring a Counter Sales Associate in Kalamazoo, MI! This role is 80% Counter Sales and 20% Back Up VMI Driver. We are looking for someone who enjoys solving problems and building relationships in a dynamic, industrial environment. As a Counter Sales Associate, you will partner with customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. You will serve as a trusted guide, advising customers on the tools, hardware, and materials needed to successfully complete their projects. As a Back Up VMI Driver, you will play a vital role in our team's success by ensuring our key local customers always receive seamless, reliable service. In this dynamic role, you will step in to deliver and manage critical safety and consumable inventories, keeping client storerooms and specialized vending cabinets perfectly organized. It’s an active, collaborative position where your adaptability and attention to detail directly impact customer satisfaction and keep local workforces safe.

Requirements

HS Diploma or equivalent required.
Must be able to operate in a drug-free workplace.
Valid drivers license, we will run a Motor Vehicle Report.
Minimum of 2+ years of experience in product, warehouse, or sales environments (we also value an equivalent combination of education and unique life experience).
Requires frequent use of computer and telephones and occasional use of a forklift, pallet jack or other material handling equipment.
Employees will frequently be required to position themselves to stock inventory and handle cylinders.
Excellent customer service skills.
Ability to multi-task.
Ability to routinely move up to 60 pounds and move more than 60 pounds with the aid of material handling equipment.

Nice To Haves

A background in gas, welding, or safety supplies is a wonderful asset.
Intermediate knowledge of Google and/or MS Office Applications.
A detailed understanding of SAP and PROS functionalities
The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.
Forklift preferred.

Responsibilities

Welcomes and assists walk-in and telephone call-in customers, partnering with them to identify their specific product needs and locate merchandise.
Accurately completes and files all required paperwork on a timely basis to document sales, quotes, or other important information.
Enters sales & quote data into the computer system, using strong research skills to find the right information for customers.
Processes customer payments for merchandise or services sold and efficiently enters the sales data into the computer.
Organizes and restocks store merchandise as needed, beautifully arranging stock on shelves or racks to keep the sales area perfectly in order, as well as marking or ticketing items.
Maintains showroom cleanliness and presentation by following procedures set forth by management.
Coordinates the delivery and replenishment of various industrial products, vending machines, or storeroom items to support our customers' daily operations.
Monitors and maintains dedicated branch inventory levels for proper replenishment.
Tracks and turns in delivery tickets and consignment fill tickets to keep operations running smoothly.
Delivers and replenishes various industrial products, vending machines, or storeroom items directly to customers, ensuring they always have what they need.
Performs basic troubleshooting and light repairs on mechanical vending systems as needed to support our clients.
Reviews and manages manual stock levels of various inventories across multiple plant departments for timely reorders.
Maintains dedicated branch inventory levels to ensure seamless, proper replenishment.