Special Event

ELC Beauty LLC•DeCordova, TX

6d•Onsite

About The Position

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Requirements

Effective verbal and written communication skills.
Excellent interpersonal skills.
Quality customer service skills.
Skilled at winning people over.
Results oriented, with high drive to meet objectives and standards.
Ability to pursue goals beyond what is required or expected.
Ability to sense others' development needs and bolster their abilities.
Ability to anticipate, recognize, and meet customers' needs.
Ability to handle difficult and tense customer service situations with diplomacy and tact.
Ability to guide the performance of others while holding them accountable.
Ability to cultivate and maintain extensive informal networks.
Ability to model team qualities like respect, helpfulness, and cooperation.
High attention to detail and organizational skills.
Ability to work autonomously and contribute to the team.
Proactive and positive approach to work and tasks.
Confidentiality, tact, and discretion when dealing with people.
Retail sales experience.
Team leadership experience.
Experience in strategic planning and execution.
Ability to develop financial plans and manage resources.
Working knowledge of a computerized system including email, Microsoft Excel.

Responsibilities

Lead, coach and develop a team of Sales Associates to achieve sales, customer service and operational targets.
Create and execute an agile business plan to recruit and retain customers.
Implement strategic targeting, impactful in-store events, and exceptional customer relationship management.
Lead a high-performing team.
Manage business planning, consumer insights, event management, customer relationship management, and front-line marketing.