Counter Manager - Newport Beach, CA

Clarins USA•Los Angeles, CA

1d•Onsite

About The Position

Clarins group, a global leading skincare and make-up company with a rich family history, passion for innovation, and independent spirit, is seeking a Full-Time Counter Manager for Bloomingdale's in Newport Beach, California. The company's mission is to 'make life more beautiful, passing on a more beautiful planet'. Operating in over 150 countries, Clarins is the number one skincare company in Europe and is expanding globally. They are committed to promoting diversity and are looking for individuals to help write the next chapter of their story.

Requirements

Minimum of 4-6 years of successful in-store sales experience.
Managerial experience.
Knowledge of, and ability to handle multiple projects.
Ability to review and prepare event schedules and meet critical deadlines.
Good interpersonal skills and sales experience.
Strong sales ability and interpersonal skills.
Ability to create activity and animation.
Prior cosmetics experience required.

Nice To Haves

Customer oriented.
Result driven.
Passionate about our brand and challenges.
Entrepreneurial mindset.
Eager to grow in a company genuinely committed to responsible beauty.
Comfortable demonstrating products on the customer.
Customer service oriented.
Confident, positive and self-motivated.
Curious mind.
Thirst to go further.
Drive to boldly take on new challenges.

Responsibilities

Direct an award-winning team while communicating effectively with customers to develop strategies and build the Clarins business.
Create maximum impact of all at-counter animations and new product introductions.
Ensure Clarins products are represented in the best way in an environment where guests seek the best advice.
Lead through empowerment and teach by example.
Motivate counter staff to meet daily sales goals and review specific goals for focus products.
Communicate upcoming in-store events and promotions with all counter staff.
Maintain a daily communication log to keep everyone informed of prior events and daily priorities.
Assign individual counter maintenance duties.
Uncover networking/outsourcing opportunities.
Recruit, develop and retain top talent for the counter.
Consistently assess and provide ongoing performance feedback to all levels of the counter team.
Recognize performance issues in a timely manner and partner with Account Executive to develop corrective action plans for resolution.
Track personal/BA’s sales and service performance daily/weekly/monthly and provide feedback to encourage and motivate positive sales and service results.
Achieve overall retail sales and event goals and ensure all team members are achieving Club Clarins goals.
Promote the loyalty program.