Counter Manager - Farmington, CT

Clarins USA•Hartford, CT

2d•Onsite

About The Position

Clarins Group, a global leader in skincare and make-up, is seeking a Full-Time Counter Manager for their location at Westfarms Shopping Center in Farmington, Connecticut. This role involves leading an award-winning team, effectively communicating with customers, developing strategies to build the Clarins business, and maximizing the impact of in-store events and new product introductions. The position emphasizes representing Clarins products in the best possible way within an environment where customers seek expert advice.

Requirements

Minimum of 4-6 years of successful in-store sales experience.
Managerial experience.
Knowledge of, and ability to handle multiple projects.
Ability to review and prepare event schedules and meet critical deadlines.
Good interpersonal skills and sales experience.
Strong sales ability and interpersonal skills.
Ability to create activity and animation.
Prior cosmetics experience required.

Nice To Haves

Customer oriented
Result driven
Passionate about our brand and challenges
Entrepreneurial mindset
Eager to grow in a company genuinely committed to responsible beauty
Comfortable demonstrating products on the customer
Customer service oriented
Confident, positive and self-motivated

Responsibilities

Lead through empowerment and teach by example.
Motivate counter staff to meet daily sales goals and review specific goals for focus products.
Communicate upcoming in-store events and promotions with all counter staff.
Maintain a daily communication log to keep everyone informed of prior events and daily priorities.
Assign individual counter maintenance duties.
Uncover networking/outsourcing opportunities.
Recruit, develop, and retain top talent for the counter.
Consistently assess and provide ongoing performance feedback to all levels of the counter team.
Recognize performance issues in a timely manner and partner with Account Executive to develop corrective action plans.
Track personal/BA’s sales and service performance daily/weekly/monthly and provide feedback.
Achieve overall retail sales and event goals and ensure all team members are achieving Club Clarins goals.
Responsible for promoting the loyalty program.