Counter/Inside Sales Representative

Noble Corporation•Toronto, ON

12h•Onsite

About The Position

The inside sales/counter sales representative works closely with customers (by phone, fax, or email) and responds to inquiries about quotes, orders, lead times, etc. This role collaborates with other internal and external departments (such as Outside Sales, Manufacturing, Vendors, and Shipping) to handle purchase orders and provide customer service. The representative provides great customer service, is up to speed on product knowledge, and keeps clients informed. This job posting is for an existing vacancy.

Requirements

Minimum two (2) years’ customer service experience
Strong interpersonal and relationship building skills
Exceptional customer service and communication (written & verbal) skills
Able to safely lift upwards of 50lbs

Responsibilities

Sell Plumbing and HVAC products to assigned and potential customers
Answer all Plumbing and HVAC requests and provide product quotation and technical support
Create tender project quotes, review specs, get prices, keep quote logs, and following up with vendors/customers
Preparing, submittals, receiving approvals, purchasing non-stocks, and overseeing order progression of equipment
Collaborate with the profit centre team to close sales and to provide excellent customer service
Provide direct sales service and product line information to our customers (in person, or by telephone/e-mail), and ensure customer’s needs are satisfied
Process sales, including entering orders, pulling product out of inventory, and scheduling delivery or helping buyers load orders.
Evaluate customer’s needs and upsell product where appropriate to maximize sales
Other related branch duties to support business needs