Counter Associate (Los Angeles, CA)

Magnolia Operating LLC • Los Angeles, CA

4d • Onsite

About The Position

Magnolia Bakery is seeking a Counter Associate to uphold the core values of the organization and its mission while consistently presenting and promoting brand integrity, product quality, and customer service standards. The role involves ensuring customer satisfaction by handling counter transactions in a fast, efficient, and friendly manner, acknowledging all customers with a smile, and being responsive to their needs. The associate will communicate clearly and courteously, participate in team service for quick customer serving, and resolve customer problems with urgency. Additionally, the role includes wrapping and stocking desserts and supplies, displaying desserts, monitoring inventory, and maintaining neat and clean workstations.

Requirements

• Follows policies and procedures.
• Takes directions well and hits the ground running.
• Understands expectations of role and works within the boundaries of the role.
• Maintain food safety standards, including identifying and eliminating health code violations and safety hazards.
• Understand, respect, and maintain company policies and procedures.

Responsibilities

• Ensure customer satisfaction by handling counter transactions in a fast, efficient, and friendly manner.
• Acknowledge all customers with a friendly smile and is highly responsive to needs and requests.
• Communicate clearly with each customer in a friendly and courteous way.
• Participate in team service to ensure each customer is served quickly.
• Resolve customer problems with a sense of urgency.
• Accomplish all work assignments with excellence.
• Wrap and stock desserts and supplies.
• Place desserts out for display and monitor inventory of items out for sale.
• Keep workstations and areas neat and clean.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed