Counter Associate
About The Position
Heritage Landscape Supply Group is seeking a Full-Time Counter Sales/Customer Sales role. This position is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The role requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. This full-time role runs Monday through Friday, with overtime during peak seasons, requiring flexibility and dedication. Willingness and ability to work overtime as needed during the peak season.
Requirements
- Prior experience in a customer service or sales role is preferred
- Proficiency in basic computer operations and internet navigation.
- Capability to handle physical demands, including lifting up to 50 lbs
- Ability to work in varied conditions, including warehouses and outdoor environments.
- Capability to pass a pre-employment drug screen and background.
Nice To Haves
- Bilingual proficiency in English and Spanish is a plus!
Responsibilities
- Provide exceptional customer service by effectively interacting with clients through phone, email, in-person, maintaining a professional demeanor at all times.
- Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.
- Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy.
- Coordinate/schedule truck deliveries ensuring logistics and customer satisfaction.
- Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities.
- Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.
- Maintain organized work environment, promoting efficiency and adherence to safety standards.
- Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service.
- Other duties as assigned.
Benefits
- Competitive weekly/bi-weekly pay
- discretionary bonuses
- 401(k) with company match
- Employee Stock Purchase Plan
- paid time off (vacation, sick, volunteer, holidays, birthday, floating)
- medical/dental/vision
- flexible spending accounts
- company-paid life and short-term disability
- optional long-term disability
- additional life insurance
- Competitive salaries for all team members paid weekly
- 401(k) Retirement Plan with company matching
- Employee Stock Purchase Plan
- Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
- Paid Parental Leave
- Medical, Dental and Vision Benefits
- Flexible and Dependent Care Spending Accounts
- Company paid Life insurance and Short-Term Disability
- Additional Life Insurance and Long-Term Disability also offered
- Safety Program with Bonuses for our Drivers
- Employee Referral Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
