Count Team Clerk

Downstream Casino Resort•Quapaw, OK

4d•Onsite

About The Position

This role is responsible for accurately counting and balancing all currency and coins received from various live games, slot bill validators, and other revenue envelopes. The Count Team Clerk will open pit boxes and revenue envelopes, sort and count the currency using a money counting machine, and input totals into the computer. They will compare financial data with system-generated reports and Accounting records, prepare necessary reports according to regulations and company policies, and remit tallied currency and reports. The position also involves maintaining the cleanliness of the soft count room and performing other assigned duties. Key abilities include reading and comprehending instructions, performing basic math, following detailed instructions, and providing exceptional customer service in a professional manner. Adherence to attendance guidelines, policies, and training is required. Hours are determined by a 24-hour schedule, and the employee is expected to be an outstanding example.

Requirements

Must be a minimum of 18 years of age or older upon employment.
High school diploma or its equivalency required.
At least six (6) months of experience in cash handling, previous operation or knowledge of currency counter preferred, perform basic math skills
Carry out a wide range of financial transactions and handle any paperwork that may be required.
Use adding machines, and computers to calculate and record transactions.
Establish and maintain effective working relationships with staff,
Understand and comply with all gaming, company and departmental rules, regulations, policies, and procedures.
Must follow a number of rules and regulations related to their handling of money.
Prospective gaming workers are sometimes required to pass a basic math test, and they must be careful, orderly, and detail-oriented to avoid making errors and to recognize errors made by others.
These workers also should be discreet and trustworthy because they frequently come in contact with confidential material.
Good customer service skills and computer proficiency are also necessary for this occupation.
Proof of eligibility to work in the United States.
Must present a well-groomed and professional appearance.
Must possess excellent communication skills.
Must be able to read, write, speak and understand English.
Must be able to respond to visual and oral cues.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to be approved for and maintain a valid gaming license.
Work nights, weekends and holidays as required.
Employment is contingent upon a favorable outcome of a background investigation and drug screening

Nice To Haves

Previous operation or knowledge of currency counter preferred
Experience in handling money or previous casino employment is preferred.

Responsibilities

Fully responsible for counting and balancing all currency/coins received from various live games, slot bill validators and other revenue envelopes.
Opens pit boxes, sorts and counts the currency inside the box using the money counting machine.
Inputs totals by box number or table number in the computer.
Compares total fill and credit, openers and closers with the system generated reports.
Opens the revenue envelopes, sorts and counts the currency inside using the currency counting machine.
Compares total amount of currency in the revenue envelope against amounts recorded on envelope and records any variance.
Opens slot validators, sorts and counts the currency inside the validators using the currency counting machine.
Sorts and bundles all soft currency according to denomination.
Totals and balances the same against the computer totals and with Accounting.
Matches the white and yellow copies of jackpot and fill slips.
Prepares all the necessary reports in accordance with the state gaming regulations and company policies and procedures.
Remits all tallied soft currency to the Cage and the necessary reports to Accounting.
Maintains the general cleanliness of the soft count room at all times.
Performs other duties as may be assigned.
Ability to read and comprehend simple instructions and memos.
Ability to; add, subtract, multiply and divide in all units of measure.
Ability to carry out detailed oral or written instructions; and ability to deal with problems involving a few concrete variables in standardized situations.
Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.
Maintains a professional work environment with supervisors and staff.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Attends all necessary training meetings.
Assist in other projects, as directed.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
Hours are determined by 24-hour schedule.
Outstanding example of and a credit to Downstream Casino Resort