Count Room Staff- Full Time (Harrah's Ak-Chin Casino)

Caesars Entertainment•Maricopa, AZ

2d•Onsite

About The Position

Responsible for executing all Drop Team job functions while adhering to all regulatory compliance and money handling requirements. This role involves transferring carts, collecting and accounting for money, performing minor equipment repairs, and maintaining a clean work environment. The position requires excellent guest service skills and the ability to act as a role model.

Requirements

High School Diploma or GED preferred
Prior coin room experience (casino or bank) is preferred
Must be able to read, write, speak and understand English
Basic computer knowledge including Microsoft Office Excel
Must possess basic math skills
Must be flexible and able to work all shifts including weekends and holidays
Must be able to communicate in a friendly and respectable manner
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Must be able to maneuver in and around all areas of the casino.
Must be able to work effectively in high traffic areas
Must be able to push and pull carts up to 75 lbs.
Must be able to lift and carry up to 20 lbs. of boxes.
Must be able to stand and walk for extended periods (6 to 7 hours) of time.
Must be able to respond calmly in crisis and stressful situations.
Must be able to tolerate areas containing dust, loud noises and bright light
Must be able to tolerate areas containing secondary smoke.
Must be able to bend, stoop, reach, kneel, twist and grip items as necessary.
Must be able to respond to visual and aural cues.

Nice To Haves

Basic mechanical (repair) skills helpful and preferred

Responsibilities

Transfers carts to and from the Count Room and sets Bill Validator Boxes in the appropriate slot machines.
Performs the daily Bill Validator collection process.
Collection, sorting, and accounting of various monies for multiple departments.
Performs minor repairs and maintenance of Count Room equipment.
Notifies Count Room Supervisor of malfunctioning equipment.
Adheres to safety, security, regulatory, departmental and company policies.
Completes all paperwork accurately and delivers it to the appropriate department in a timely manner.
Cooperative while working with employees within the department, as well as other departments.
Maintains Count Room in a clean and orderly fashion.
Able to provide superior guest service and capability to deal with difficult interactions.
Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
Other duties as assigned.