Count Room Clerk (FT)
About The Position
The Count Room Clerk is responsible for collecting bill validator cassettes from slot machines and replacing them with empty ones. This role involves transporting carts of cassettes to and from the Soft Count room, assisting in sorting, counting, and recording chips, coupons, and currency. The clerk will verify documentation, operate high-speed currency counting equipment, and bundle currency. Accuracy in recording cash drops and signing documentation is crucial. The position requires compliance with state regulations, company internal controls, and safety guidelines. Promoting outstanding customer service, honesty, and trust within the team are also key aspects of this role. The shift is from 5 am to the completion of processing.
Requirements
- Must be able to walk and stand for extended periods of time.
- Must be able to lift forty (40) lbs. without difficulty.
- Must be able to successfully complete the background check and licensing process, required by the Delaware Gaming Enforcement.
- Must be able to wear the assigned uniform provided by Delaware Park.
- Must be able to walk and/or stand for at least a full eight (8)-hour shift.
- Ability to bend, reach, pull, push, kneel, squat, and grasp as needed.
- Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
- Ability to perform duties at various station assignments that are busy with limited space have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control.
- Ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management.
Responsibilities
- Collection of bill validator cassettes from slot machines and replacement of assigned empty bill validator cassettes within the machine.
- Transports carts containing the bill validator cassettes to and from the Soft count room.
- Assists in sorting, counting, and recording chips, coupons, and currency inside the Soft Count room by individually opening each cash box and verbalizing aloud each assigned asset number.
- Verifies documentation removed from table games drop boxes and bill validator cassettes.
- Operates high-speed currency counting equipment to count and sort currency/coupons.
- Bundles straps of currency by denomination.
- Records cash drops and signs all documentation attesting to the accuracy of the figures.
- Ability to work on various tasks with the count procedure as assigned.
- Complies with State Regulations and Company Internal Controls, including remaining on duty until the completion of the count process.
- Complies with safety guidelines related to the operation of lifts, electronics rovers, and mules.
- Promotes outstanding customer service.
- Promotes honesty and trust amongst the team.
- Performs all other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
