CLERK-COUNT ROOM

Century Casinos Inc • Cape Girardeau, MO

8h • Onsite

About The Position

The team member in this position is responsible for providing superior service to both internal and external guests. The Count Room Clerk is also responsible for accurate collection, counting, and recording of funds while maintaining complete confidentiality.

ESSENTIAL POSITION DUTIES & RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.

Requirements

• High School Diploma or GED equivalent preferred.
• General math skills
• Must be able to obtain and maintain a valid Level 2 Missouri Gaming License.
• Must be able to receive and maintain all required certification relating to the position.
• Must complete all required company training.

Responsibilities

• Interact with all guests and team members to positively influence the guest and team member experience. Demonstrate resiliency when faced with difficult situations under all types of business conditions. Work effectively and courteously with fellow team members.
• Accurate collection, counting, and recording of funds including but not limited to Table Games/Poker, Food and Beverage, Slots, ATM’s and NRT’s.
• Securing and maintaining appropriate zones during slot drops.
• Adhere to regulatory, departmental and Company policies in an ethical manner and require others to do the same.
• Handle routine customer complaints and incidents, and exhibit the appropriate discretion to define situations requiring the attention of supervisory personnel. Seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including nights, weekends and holidays; shifts may change based on business needs.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED