Count Drop Supervisor
About The Position
Assist the Count/Drop Manager with all aspects of the Count/Drop Area of the Finance Department, such as gaming machine drops, handling table games drops, table game fills and credit and reconciliations, ensuring compliance with applicable laws, rules and regulations of the Gaming Commission, federal and state laws governing monetary transactions and property policies, procedures and controls. This position directly supervises the activities of all soft count employees. Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times. Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts. Retains employees through involvement in employee training and development. Explains why we do things, in advance of doing them.
Requirements
- High school diploma or general education degree (GED) preferred.
- Some college courses in banking and finance or related area preferred.
- Must possess effective communication, organizational, and analytical skills.
- Must be extremely numbers-oriented and computer-literate.
- This position requires a Level 2 Gaming License.
- Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
- Ability to write effective reports and memos.
- Ability to respond to inquiries from employees or guests.
- Ability to communicate effectively in one-on-one, small group, and large group situations.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio and percent, and to interpret data from graphs.
- Ability to apply common sense reasoning to variety of situations.
Responsibilities
- Assists the Count/Drop Manager with the coordination and supervision of the activities of all Count/Drop employees on property.
- Maintains a thorough, working knowledge of laws, rules and regulations of the Gaming Commission, as well as property policies, procedures and controls.
- Ensures the integrity of all soft count transactions.
- Assists in counting money, and reconciling gaming revenue.
- Prepares various reports, including stiff sheets, transfer sheets, table game fills and credit slips, reconciles all totals to the Master Summary, and forwards all information to appropriate individual(s).
- Maintains all records, reports and other required paperwork in the Count/Drop Area of the Finance Department.
- Conducts the necessary research to effectively resolve disputes.
- Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
- Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
- Supervisors handle payroll, scheduling, and PM file entries that are necessary under the supervision of the Count Room Operations Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
