Count Attendant - Part Time

The Mint Gaming Hall•Franklin, KY

About The Position

The Count Attendant completes collection and counting tasks in the Money Room efficiently and accurately, follows operational procedures, and handles cash, equipment, and keys responsibly. The role also involves maintaining a clean work area, reporting equipment issues and unusual situations, and providing friendly, professional service to internal guests and coworkers in a fast-paced environment.

Requirements

Must be at least 18 years old.
High school diploma or GED required.
Must pass required pre-screening and background checks.
Must be able to obtain and maintain a valid Kentucky gaming/racing license.
Internal candidates must meet the eligibility requirements in the Transfer and Promotion policy.

Responsibilities

Communicate operational information with the Count Team Supervisor, departmental staff, supervisors, and managers.
Assist with floor duties as needed and maintain knowledge of Money Room equipment operations.
Collect and count cash drop boxes and voucher cassettes accurately according to operational procedures.
Assist with transferring money to the safe area.
Ensure the Money Room is clean before leaving.
Handle trolleys and equipment used during collection and counting with care.
Remain responsible and accountable for keys issued while on duty.
Report equipment malfunctions for maintenance.
Provide service to internal guests by greeting and interacting with them in a friendly and enthusiastic manner, anticipating and meeting their needs, and remaining calm and professional when addressing difficult or upset guests.
Develop and maintain positive, professional working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
Maintain a professional, friendly, and approachable demeanor throughout the workday, including in high-stress and fast-paced situations.
Assist with training or mentoring new Team Members when requested.
Maintain appearance standards in accordance with uniform and appearance guidelines.
Inform the manager on duty of irregularities and unusual situations.