About The Position

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. The counselor is responsible for screening clients and patients for social determinants of health and navigating to resources that they are eligible for through the 1115 waiver. Assistance will include eligibility assessment, screening, short term counseling, benefit application assistance, advocacy, and connection to needed services.

Requirements

  • High School Diploma or equivalent required.
  • 1+ years relevant experience working
  • ability to plan and manage
  • Knowledge of public benefits
  • History of immigrant community engagement
  • Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

  • Bachelor's Degree preferred.
  • Excellent communication skills
  • ability to multi-task
  • experience in providing services to diverse community
  • ability to be a team player.
  • Experience in providing case management or navigation services.
  • BA

Responsibilities

  • Conduct community outreach
  • Conducting SDOH screening and eligibility assessments for 1115 Medicaid waiver services.
  • Responsible for screening of community members for public benefit eligibility.
  • Responsible for naviagating clients to available resources and services.
  • Assist clients with benefit applications
  • Coordinate services with staff with partnering organizations and programs.
  • Make referrals to a variety of public and community agencies providing food, legal services, shelter, clothing, medical, educational, and other services.
  • Assist community members in accessing health and behavioral health services within the FHC.
  • Complete documentation in EPIC and other platforms as required.
  • Attend staff meetings and other required meetings.
  • Provide short term counseling and advocacy
  • Strengthen relationships with community partners to identify resources for clients.

Benefits

  • financial security benefits
  • a generous time-off program
  • employee resources groups for peer support
  • holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service