Counselor-95532804

ICL Inc.•New York, NY

77d•Onsite

About The Position

This is an entry-level direct care position assigned to community residences. Incumbents are assigned to shifts to ensure the provision of 24-hour-a-day, seven-day-a-week coverage. Workers in this job category perform a wide variety of tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing, safety, security, and support of adults diagnosed with mental illness and substance abuse disorder. These tasks focus on supporting, instructing, and assisting recipients of services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice and also in maintaining a safe, clean environment. In addition, workers also advocate for clients and support families or other caregivers in their efforts to assist these individuals.

Requirements

Ability to work with consumers/residents, families, and staff in a caring and respectful manner, with due understanding of and consideration for cultural differences.
Serve as a role model to residents/consumers.
Ability to read and write at least at the secondary school level and to follow written and oral instructions.
Ability to complete written forms and reports in an accurate and timely manner, manually and by computer.
Ability to communicate effectively with staff, consumers/residents, families, and the public.
Ability to accompany or transport residents/consumers (Some assignments may require possession of a valid driver's license).
Ability to secure and maintain certification for Standard First Aid and CPR.
Must have the ability to comprehend and follow simple instructions verbally and communicate in English.
High school graduate or GED plus one year of related human services experience.
Specialized training or education in human services may be substituted for experience.

Nice To Haves

Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders.
Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff.
Basic knowledge of routine clinical procedures and medications.
Basic knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques.
NYS driver’s license may be required of some assignments.

Responsibilities

Perform regular inspections inside and immediately outside the facility to ensure safety, property accountability, cleanliness, and security.
Ensure only authorized individuals are permitted access to the residence.
Immediately report serious incidents, allegations, incidents, or sensitive situations to supervisors and complete incident reports.
Explain available services, recreational activities, and programs to consumers and residents.
Instruct consumers or residents in daily living skills, socialization skill enhancement, and conflict resolution.
Execute emergency plans under supervisor direction and adhere to program policy for safety and well-being.
Assist and instruct individuals in personal hygiene, grooming, nutrition, and daily living, ensuring appropriate attire.
Review and make entries in the staff communication log regarding security checks, crisis incidents, emergency situations, and other essential information.
Observe the physical environment and perform housekeeping tasks to maintain a safe, clean, comfortable, and healing environment.
Ensure provided or selected food is appropriate for individuals on special diets.
Accompany consumers or residents on visits to medical facilities, social agencies, activities, or other locations.
Comply with attendance rules and report to work as scheduled and/or required.
Attend regular scheduled team, staff meetings, and supervision.
Comply with all required in-service training and staff development activities.
Monitor medications and make appropriate entries in accordance with medication protocol.
Assist clinical staff in accounting for residents/consumers and may assist in filing missing person reports.
Observe individuals' behavior and responses to treatment, rehabilitation programs, support services, and medication, reporting observations orally and/or in writing.
Lead skills development or activity groups with individuals and families as appropriate.
Assist and supervise individuals in meal preparation, laundry, and light housekeeping tasks.
Perform other job-related duties as assigned.