About The Position

Join ReDiscover’s Behavioral Health Urgent Care Clinic and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing. The Behavioral Health Urgent Care Clinic (BHUCC) is the first program of it's kind in the Kansas City area that provides the community immediate, same-day access to psychiatric medication for mental health and substance use needs. Through a multi-disciplinary approach, the BHUCC team provides care to clients every day of the week, including evenings, weekends and holidays to meet the client's and community's needs.

Requirements

  • Availability to work a full-time schedule; all new hires are required to attend a one-week ReDiscover orientation as part of the onboarding process.
  • High School Diploma or GED.
  • Working knowledge of mental illness and substance use disorders preferred.
  • Excellent customer service skills with a recovery focus.
  • Strong written, oral and interpersonal communication skills.
  • Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Responsibilities

  • Greets and welcomes clients, guests, and visitors to the facility in a professional, respectful, and courteous manner.
  • Checks clients in upon arrival and maintains accurate and timely documentation in accordance with program procedures.
  • Maintains cleanliness, organization, and overall presentation of the facility to promote a safe and welcoming environment for clients, guests, and staff.
  • Develops and maintains positive working relationships with local community partners, including Emergency Medical Services (EMS) and law enforcement, and communicates with these partners as needed to support client and facility safety.
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