Counselor/Advocate - Junior

CTR Management Group LLC • East Honolulu, HI

5h • Onsite

About The Position

The Chief of the National Guard Bureau, IAW Public Law 112.239, Sec 513, established a program to provide professionals (to be known as Transition Assistance Advisors (TAAs) in each State, the District of Columbia, and any territory of the United States to serve as points of contact to assist eligible members of the Reserve Components, their families and Veterans in accessing benefits and healthcare furnished under the laws administered by the Secretary of Defense and benefits and health care furnished under the laws administered by the Secretary of Veterans Affairs. The contractor shall ensure Reserve Component Transition Assistance Advisor services and activities are in accordance with Department of Defense Instruction 1332.35, Directive-Type Memorandum 12-007, in accordance with Public Law (P.L.) 112- 239 National Defense Authorization Act (NDAA) 2013, Sec 513; Title X, United States Code, Chapter 58, sub-sections 1142, 1143, 1144(a), 1144(b), and 1148, as well as Department of Defense (DOD) Directive 1332.36, and all Reserve Component Transition related service publications and sites listed in section 2 of the PWS.

Requirements

• Associate degree from an accredited college or university in social services, human resources or related field OR three years of equivalent experience in related fields such as Veteran’s administration, social services, employment services, and human resources
• Must have working knowledge of military protocols
• Must be a U.S. citizen
• Must have strong skills write and verbal skills.
• Understanding of Microsoft office products
• Must be able to pass and maintain Tier 1 clearance.
• Must be able to travel, 75%-90% throughout the CONUS.
• Must be able to operate a vehicle safely and lawfully and according to company policy

Nice To Haves

• Prior experience and knowledge of the following Transition Assistance Program activities is preferred: Department of Veterans Affairs programs and policies, specifically Veterans Health Administration, Veterans Benefits Administration, National Cemetery Administration, TRICARE programs and policies, Pre and post mobilization entitlements/requirements, Medical hold over status, Active Duty Medical Extension (ADME) and Transition Assistance for Military Personnel (TAMP), DoD Transition Assistance Program (DoDTAP) for Managers and Counselors web application, DoD TAP Database, Army ACAP XXI database, Air Force AFIRST database, Veterans Opportunity to Work (VOW) requirements, The Career Readiness Standards, CAPSTONE requirements
• Prior military experience is preferred

Responsibilities

• Provide TAA services to all eligible Reserve Component Members, their family members and Veterans.
• Provide information, coordination, and assistance to transitioning service members in the following Reserve Component benefits: Employment Assistance, Health and Life Insurance, Financial Assistance, Disabled Veterans Benefits, Legal Assistance, Relocation Assistance, Physical/Mental Health VA assistance, Education and Training Assistance, and State benefits.
• Perform outreach services including both social media and outreach marketing methods in order to provide information and assistance to eligible Reserve Component Members and their family members and Veterans in understanding and obtaining benefits and services through Veterans Affairs and the military health system.
• Coordinate with appropriate Veterans Affairs, TRICARE, Veteran Service Organizations, and other resources to provide required information and assistance.
• Participate in the mobilization and demobilization process to brief/advise eligible Reserve Component Members and their family members and Veterans on transition and information resources.
• Research and resolve issues associated with transition when Reserve Component member and/or their family members encounter problems.
• Coordinate with Veterans Affairs centers to assist law enforcement, court systems, state mental health authorities and fire departments with awareness concerning Reserve Component service members and Veterans that may need crisis intervention.
• Provide, as applicable, Reserve Component leadership personnel with the operation of reintegration programs for Reserve Component members returning from deployment to assist reintegration personnel with obtaining Veterans Affairs support for reintegration activities.
• Provide information to, as applicable, Reserve Component leadership and coordinate with Family Support Specialists, Employer Support Groups, regarding entitlements available through Department of Veterans Affairs and other Veterans entitlement and benefit programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree