Counselor 1 (G)

Georgia Department of Revenue•Cleveland, OH
•$55,000 - $57,750•Onsite

About The Position

Under direct supervision, the Counselor 1 provides vocational rehabilitation services to individuals with disabilities to facilitate competitive and integrated employment outcomes. The position develops referral sources, interviews participants, reviews educational, vocational, psychological, and medical information, and travels within an assigned caseload area to meet with participants, providers, partners, and outreach contacts. The counselor assists with eligibility determinations, order of selection, comprehensive needs assessments, individualized plans for employment, and service authorizations. The role guides participants through rehabilitation, including employment goal setting and job searches, monitors progress and timely services, documents case information in AWARE, and protects confidential information. The position also educates the public and partner organizations about rehabilitation services, enters and captures participant and reporting data, and processes and monitors service authorizations and invoices. The position works in a professional office environment, with local business-day travel and possible out-of-area and overnight travel. It is a 40-hour-per-week, full-time position, generally Monday through Friday, 8:30 a.m. to 5 p.m., with occasional long hours and weekend work.

Requirements

  • Bachelor’s degree from an accredited college or university in Rehabilitation Counseling, Social Work, Psychology, Sociology, Special Education, Education, Human/Social Services, Counseling, or a closely related behavioral or social science field, and two years of related experience.
  • Successfully complete a mandatory federal and national background check, pre-employment testing, and additional checks required for the job.
  • Be legally authorized to work in the United States; the agency does not offer employment visa sponsorship.
  • The posting also lists a minimum qualification of a high school diploma/GED and four years of related experience, or one year at the lower-level Economic Support Cons 2 position or equivalent.
  • Competencies: technical capacity, personal effectiveness/credibility, organizational skills, thoroughness, collaboration skills, communication proficiency, and flexibility.

Nice To Haves

  • Master’s degree in a related field, including Psychology, Sociology, Social/Human Services, Education, Special Education, Rehabilitation Counseling, Social Work, Counseling, or a closely related field.
  • CRC credential in good standing.
  • One year of experience working with individuals with disabilities.

Responsibilities

  • Develop and maintain referral sources.
  • Interview potentially eligible students, applicants, and clients participating in vocational rehabilitation.
  • Review and interpret educational, vocational, psychological, and medical information.
  • Travel within the caseload assignment area to meet with individuals, providers, partners, and outreach contacts.
  • Assist with eligibility determinations, order of selection, comprehensive needs assessments, individualized plans for employment, and service authorizations.
  • Counsel and guide participants throughout the rehabilitation process, including establishing employment goals, facilitating job searches, maintaining client contact, and moving cases to closure.
  • Monitor client progress and ensure timely provision of services.
  • Document case information accurately and promptly in AWARE, the client information system.
  • Follow departmental confidentiality guidelines when disseminating or interpreting test results and other case-file information.
  • Educate the public, other agencies, vendors, and potential customers about rehabilitation services.
  • Enter accurate participant data and capture reporting data as directed by the counselor.
  • Process and monitor rehabilitation service authorizations and invoices in accordance with policies and procedures.
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