Counseling Center Specialist

Palm Beach State College•Lake Worth, TX

1d•$21•Hybrid

About The Position

Responsible for providing support within the Counseling Center, Panthers Pantry, PERC program, Student Assistance Fund, and any other programs associated with the Student Counseling Center. Responds to inquiries from students, staff, and the public. Maintains database system, creates and generates reports. Aids students with scheduling, completing necessary documentation for services, and triage.

Requirements

Bachelor’s degree in Social Work, Psychology, Human Services, or related field of study and one year of related experience; OR Associate’s degree and three years of related experience
Microsoft Office Professional or similar applications
Health Insurance Portability and Accountability Act (HIPAA)
Family Educational Rights and Privacy Act (FERPA) within 30 days of employment
Attention to detail while maintaining effective time and task management
Managing and resolving conflict in a positive manner
Identifying, analyzing, and resolving problems, driving solutions through to completion
Working with diverse populations who may be experiencing mental health challenges, housing and food insecurities, and additional psycho-social stressors
Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness
Regular physical attendance required
Requires travel between campus locations
Valid Florida driver’s license

Nice To Haves

Registered Mental Health Counselor Intern or Registered Clinical Social Worker Intern

Responsibilities

Conducts student intakes, triages students in crisis, and schedules ongoing counseling, medical, and case management appointments.
Responds for requests for linkage to community resources as well as differing college resources.
Under the direction of the Director of Student Well-Being, oversees Panther’s Pantry operations including food pick up, organization, distribution of supplies, and records maintenance.
Facilitates educational and outreach events in a wide variety of settings.
Produces, orders, and organizes marketing, educational, and other materials.
Provides input to supervisor regarding departmental, or area, objectives, goals, or priorities.
Assists with department data analytics and documentation including student charts.
Aids students in submitting requested documentation needed to process student assistant funding as well as completes and submits check requests.
Prepares marketing materials, such as flyers, brochures and posters for internal and external distribution.
Maintains departmental webpage and social media.
Prepares work orders, purchase orders, and determines need of office supplies, equipment, and materials.
Performs other job-related duties as assigned.