Counseling Center Clinical and Research Assistant

Yeshiva University•New York, NY

36d•$26 - $30•Onsite

About The Position

The clinical and research assistant serves as the front office manager and the welcoming face of the YU Counseling Center. This individual plays a key role in ensuring that the center runs efficiently and warmly supports students, staff, and clinicians through a combination of front office management, scheduling coordination, data and research support, and outreach assistance. The ideal candidate is organized, personable, detail-oriented, and comfortable balancing administrative, research, and project-based responsibilities in a fast-paced academic environment.

Requirements

Bachelor’s degree (in psychology, social sciences, education, or related field preferred).
Minimum of 1 year of experience in office administration, preferably in a counseling, healthcare, or university setting.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills; ability to interact professionally with students, clinicians, and faculty.
Proficiency in Microsoft Office and Google Workspace; familiarity with electronic health record (EHR) systems is a plus.

Nice To Haves

Familiarity with electronic health record (EHR) systems

Responsibilities

Serve as the first point of contact for students, staff, and visitors, providing a welcoming and professional environment.
Manage front desk operations, including phone and email communication, appointment check-ins, and general inquiries.
Maintain confidentiality and uphold ethical and professional standards consistent with a counseling center environment.
Organize and update client records, intake forms, and administrative files in compliance with university and HIPAA guidelines.
Coordinate office supplies, facilities requests, and day-to-day operational needs.
Manage appointment scheduling for clinicians, including intakes, ongoing sessions, and crisis walk-ins.
Oversee the center’s master calendar for meetings, trainings, and events.
Provide logistical and administrative support for staff meetings, trainings, and supervision sessions.
Assist with onboarding of new staff and trainees, including scheduling, documentation, and systems access.
Support collection and maintenance of data related to service utilization, outreach, and student engagement.
Assist with compiling and analyzing data for reports, research initiatives, and program evaluation.
Help prepare annual reports, presentations, and assessment summaries.
Collaborate with the Director and staff on applied research projects related to student well-being and mental health trends.
Assist in planning and promoting outreach and wellness events in collaboration with Counseling Center staff.
Manage communication materials such as flyers, newsletters, and website updates.
Track participation and feedback from outreach efforts for reporting and improvement purposes.
Support partnerships with other campus departments through scheduling and follow-up communication.