Memory Care Program Director at Spring Arbor of Kinston!

Allegro Senior Living • Kinston, NC

6d • Onsite

About The Position

The Cottage Care (Memory Care) Program Director is responsible for leading the daily operations of our Memory Care neighborhood while creating an engaging, person-centered environment that promotes dignity, independence, purpose, and quality of life for every resident. This role combines leadership, team development, resident advocacy, and innovative programming to ensure exceptional care and meaningful engagement for our Memory Care residents.

Requirements

• Must be at least 21 years of age
• Strong understanding of Alzheimer's disease, dementia, and cognitive impairment
• Knowledge of resident assessments, care planning, and quality-of-life initiatives
• Understanding of medication administration procedures and documentation requirements
• Experience reviewing incidents, resident changes in condition, and fall prevention strategies
• Ability to coordinate effectively with physicians, healthcare providers, and families
• Strong leadership, coaching, and team-building skills
• Knowledge of senior living regulations and best practices
• Understanding of the social, emotional, psychological, and recreational needs of memory care residents
• Excellent communication, problem-solving, and organizational abilities
• Commitment to maintaining resident confidentiality and HIPAA compliance

Nice To Haves

• LPN and/or Recreational Therapist License preferred
• Experience in Assisted Living, Memory Care, Skilled Nursing, or a related healthcare setting preferred
• Experience working with residents living with Alzheimer's disease or other forms of dementia strongly preferred
• Demonstrated leadership or supervisory experience preferred
• Passion for serving seniors and enhancing the lives of residents and families
• Ability to create a supportive, engaging, and resident-focused environment

Responsibilities

• Provide leadership and oversight to all Memory Care team members, including Med Techs, CNAs, and caregivers
• Recruit, hire, train, coach, and develop Cottage Care staff
• Conduct onboarding, ongoing education, and state-required training
• Foster a positive, collaborative, and resident-centered team culture
• Partner with the Executive Director and Resident Care Director to ensure operational excellence and regulatory compliance
• Develop and oversee innovative, person-centered activities and life enrichment programming
• Create meaningful opportunities that support cognitive, physical, emotional, social, and spiritual well-being
• Incorporate life skills, sensory experiences, reminiscence programs, and therapeutic engagement into daily routines
• Promote an environment that supports the unique needs of residents living with memory impairment
• Encourage resident participation while honoring individual preferences, abilities, and life stories
• Complete resident assessments and ensure timely documentation
• Develop, implement, and monitor individualized care plans
• Collaborate with families and healthcare providers to ensure residents receive exceptional care
• Monitor physician orders and ensure follow-through on care needs
• Audit Medication Administration Records (MARs) and communicate changes with pharmacy partners
• Oversee medication administration processes and support resident safety initiatives
• Monitor resident wellness and coordinate services with interdisciplinary team members
• Participate as an active member of the leadership team
• Support Manager-on-Duty responsibilities as assigned
• Participate in family meetings, community events, marketing initiatives, and resident engagement opportunities
• Build strong relationships with residents, families, team members, and community partners

Benefits

• At Spring Arbor, we believe Memory Care is about more than providing care, it is about creating moments of joy, connection, purpose, and belonging.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed