Beauty Flex Associate - Mt Pleasant SC
About The Position
The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store. This role is responsible for meeting or exceeding personal sales per hour goals, being a role model for excellent selling skills and customer service, and executing successful promotions and special events. The advisor will drive sales through customer clienteling and work with store management to optimize business to business opportunities, while also identifying and reducing shrinkage in their area. Additionally, they are responsible for meeting or exceeding credit application goals, thanking each customer by name, handling transactions efficiently and accurately, and providing a high level of customer service to support Customer Satisfaction Surveys (CSS). Building a customer clientele base and protecting customer information are also key responsibilities. General responsibilities include maintaining floor and stock areas to store standards, unpacking new merchandise, ensuring timely set-up for promotional events, following procedures for all systems, and maintaining professional dress standards. Cooperation with fellow associates and management, and compliance with store policies are expected. The advisor will also accept additional duties and assist with non-sell duties as assigned.
Requirements
- No education requirement
- Experience in retail preferred
- Excellent communication skills
- Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
Responsibilities
- Meeting or exceeding personal sales per hour goals
- Being a role model and demonstrating excellent selling skills and customer service
- Executing successful promotions and special events/pre-sells/GWP’s
- Driving sales through customer clienteling
- Work with store management to optimize business to business
- Achieving assigned $ line goal
- Identifying and reducing shrinkage in area
- Meeting or exceeding SPH goal
- Meeting or exceeding credit application goals
- Thanking each customer by name following a purchase
- Handling each transaction efficiently and accurately
- Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
- Building customer clientele base
- Recording and protecting personal identifying customer information
- Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
- Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
- Ensuring timely set-up including signage for promotional events
- Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s
- Maintaining Belk and vendor professional dress standards (uniforms) and appearance
- Cooperating with fellow associates and management
- Complying with store policies concerning attendance, tardiness, and associate handbook
- Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
- Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
