Correspondence Manager

Booz Allen Hamilton•Arlington, VA

2d•$77,600 - $176,000

About The Position

We are seeking a highly skilled Correspondence Manager with extensive experience supporting senior leadership within the Department of War (DoW), Joint Staff, or Service-level staff offices. In this role, you will use your experience to oversee correspondence and task management across the customer organization. This position is the central coordination point between higher-level and subordinate offices for the assignment, tracking, and completion of tasks, as well as the timely submission of required products. The ideal candidate is highly organized, detail-oriented, and able to manage multiple actions simultaneously while maintaining clear communication across stakeholders. This is a pivotal role that supports critical defense operations and strategic decision-making at the highest levels.

Requirements

5+ years of experience working for the DoW or a Joint Staff office
Experience developing deliverables such as executive-level briefings, information papers, and presentations
Experience managing executive correspondence, tasks, action tracking, or staff coordination in a DoW or Joint Staff environment
Experience with administrative and tracking tools used for correspondence and workflow management
Ability to evaluate and oversee project execution across near-term, mid-term, and long-term assignments
Ability to manage multiple priorities under tight deadlines
Ability to review and refine written products for clarity, accuracy, and professionalism
Secret clearance
Bachelor’s degree

Nice To Haves

Possession of excellent organizational skills
Possession of excellent written and verbal communication skills
Top Secret clearance
Master’s degree

Responsibilities

Serve as the primary correspondence and task management lead for industrial resilience in the DoW.
Coordinate between higher headquarters and subordinate or supporting offices to assign, monitor, and close out taskings.
Track suspense dates, required deliverables, and staffing timelines to ensure timely completion of actions.
Manage the submission of products associated with assigned tasks, ensuring accuracy, completeness, and compliance with office standards.
Maintain visibility on all incoming and outgoing correspondence, taskers, and action items.
Communicate clearly with internal and external stakeholders to resolve issues, clarify requirements, and keep leadership informed of task status.
Review correspondence and staff packages for format, completeness, and adherence to established guidance.
Develop and maintain internal tracking systems, processes, and reporting mechanisms for correspondence and task management.
Provide leadership with status updates, risk areas, and recommendations for improving workflow efficiency.
Support the office in maintaining disciplined staff processes and effective coordination across multiple organizations.