Corrective Action Specialist

X-Energy•Oak Ridge, TN

1d•Onsite

About The Position

This role is responsible for all activities associated with the expedient resolution of corrective action as it relates to non-compliance and participates in the implementation of closed-loop corrective action program (CAP). The position is an advocate for the CAP and serves as liaison between the business teams to provide effective and professional support.

Requirements

Bachelor’s degree in any discipline from an accredited university or institution is required.
Typically, ten years of experience in a relevant role such as quality assurance, engineering, procurement, construction, testing, or operations in a nuclear environment required.
Knowledge of ISO 9001 and/or ASME NQA-1.
Knowledge of the application of corrective actions and nonconformance reporting and closure processes.
Knowledge of Cause Evaluation quality training (e.g., TapRoot, Kepner-Tregoe).
Experience establishing, monitoring, and analyzing data and trends and reporting results to management.

Nice To Haves

Previous experience at X-energy exceeding performance standards may be in lieu of years of experience.

Responsibilities

Administer the Corrective Action Program software and database and maintain a thorough understanding of the capabilities and functionality of the system.
Review daily Condition Reports (CRs) to validate appropriate trend codes are applied, and ensure it includes a clear/concise problem description. Additionally, support the screening process in issue classification and action generation as necessary.
Develop condition report screening information; assists in obtaining information to clarify CRs; provides agenda and backup information to review new CRs, corrective actions, the extent of conditions, and assignments for disposition by the Corrective Action Review Board.
Monitor key metrics to track effectiveness of the CAP (i.e. aging CRs, closure of CRs, length of screening process) and provides information/data to management on Corrective & Preventive Actions statistics.
Verify effectiveness of implemented Corrective & Preventive Actions.
Monitor Corrective Action progress and ensure problems are being identified and resolved.
Formal closure of Corrective and/or Preventive Actions.
Participate in the Corrective Action Review Board (CARB) meeting.
Serve as Champion to work with interdepartmental groups (including Customers/Suppliers as necessary), and to document and complete Corrective & Preventive Actions.
Perform Benchmarks and Self Assessments as required and necessary to drive Continuous Improvement and ensure alignment with the nuclear industry.
Identify Corrective & Preventive Action steps needed to eliminate issue(s) and prevent re-occurrence.
Provide Corrective & Preventive Action support across all departments as required and support any urgent issues that require escalation.
Successfully influence members of the team to address and close CRs and actions in a timely manner.
Provide weekly and monthly feedback progress reports.
Maintain professional demeanor and behavior at all times in all forms of communication.
Perform other duties as assigned by manager.