Correctional Services Supervisor (CORSVSUP-01)

New FreedomPhoenix, AZ
Onsite

About The Position

New Freedom’s Correctional Services Supervisor is a dedicated and experienced professional who will oversee all client care aspects of the in-prison program in collaboration with Arizona Department of Corrections, Rehabilitation, and Reentry (ADCRR) and Correctional services Department leadership. This crucial role involves managing a team of clinicians while ensuring the delivery of high-quality client care and programming. The Correctional Services Supervisor will work closely with the Correctional Services Manager and be responsible for a wide range of client care activities.

Responsibilities

  • Lead daily correctional services operations to ensure efficient, client‑centered care aligned with ADCRR standards.
  • Supervise staff performance, providing coaching, direction, recognition, and corrective action using just‑culture principles.
  • Oversee client care activities, including admissions, discharges, transfers, and overall service delivery.
  • Communicate effectively through the chain of command to address client, staff, family, and visitor concerns in real time.
  • Partner with the Correctional Services Manager to foster engagement, professional leadership, and a supportive work environment.
  • Collaborate across departments to exchange information, resolve issues, and coordinate services for optimal outcomes.
  • Maintain accountability for operational metrics, client safety, quality improvement, complaint resolution, and regulatory compliance.
  • Serve as an operational resource by supporting staff, managing supplies, conducting supervision sessions, and modeling professional, respectful interactions.
  • Performing additional duties as assigned to support our mission.

Benefits

  • Competitive pay – because your impact matters
  • Enhanced health insurance- wellness shouldn’t be a burden
  • $0 Medical Plan available and other majority paid by company options
  • $0 primary care co-pay
  • $2,000 - $10,000 FREE Health Reimbursement Account (Plan Type Varies)
  • Flexible Spending Account- medical and dependent care options
  • Low-cost dental, vision, & supplemental coverage- to further support your health
  • Company-paid life insurance & short-term disability – for unexpected needs
  • Employee Assistance Program – confidential support for life’s challenges
  • Voluntary Pet Insurance – medical assistance for your furry family
  • 401(k) with company match – invest in your future while you invest in others
  • Generous paid time off – including sick days, holidays, vacations, and more
  • Free meals, snacks, drinks, & gym access – fuel your body and mind
  • Free onsite training & certifications – CPR, Safety Care, Peer Support, and more
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