CORRECTIONAL RECORDS TECHNICIAN LEAD - West 2 Tacoma Regional Records Unit

State of WashingtonPierce County – Tacoma, WA
Hybrid

About The Position

The Department of Corrections (DOC) is seeking a highly motivated and qualified individual for a permanent Correctional Records Technician Lead (CRT Lead) position within the West 2 Tacoma Regional Records Unit. This position is full-time, permanent, and located at the Tacoma Community Justice Center (CJC) in Tacoma, WA. As a custodian of incarcerated and supervised individual’s records, the Correctional Records Technician Lead (CRT-L) assists in leading a correctional records office to ensure compliance with appropriate laws and agency policy. The CRT-L contributes to the agency’s mission to improve public safety by entering, auditing, and interpreting, on behalf of the agency, the legal documents that hold individuals within the agency’s facilities and/or under the jurisdiction of the Department of Corrections for appropriate supervision within the community. The CRT-L will assist the Correctional Records Supervisor (CRS) in on-board training Correctional Records Technicians (CRTs), mentor the CRTs and assist in their continued on-the-job training, and will provide back-up to the CRS in their absence and continued office and workload management.

Requirements

  • High School diploma or equivalent.
  • Three (3) years of experience entering and auditing offenders sentence structure and jail credits.
  • Three (3) years maintaining and processing offender records in an adult correctional agency.
  • College-level course work in criminal justice, business administration, accounting, social science, or a related field will substitute, year for year, for up to two (2) years of experience and maintaining offender records.
  • Access 1 Certification. (Must be obtained with six months of employment and maintained after employment. Access 2 for TAC if required.)

Nice To Haves

  • Four (4) years of record maintenance and sentence structure entering/auditing in a correctional setting along with all of the above required qualifications.
  • One or more years of leadership experience.
  • Two or more years of clerical experience.
  • Experience as a Lead and/or direct supervisor.
  • Intermediate Skill Level in Microsoft programs.

Responsibilities

  • Mentor and provide leadership to correctional records technicians in a regional records office.
  • Lead CRTs in the absence of the CRS by leading office, assigning work, answering questions regarding sentence calculations and sentence entry.
  • Plan, assign, train and review the work of the CRT records staff.
  • Assess training needs of staff and work with CRS to arrange for or provide instruction.
  • Assist CRS in recognizing staffing coverage issues and help problem solve solutions.
  • Mentor and lead CRTs in work-related activities for career development.
  • Train staff on the use of offender database systems (OMNI), application of public disclosure laws, and criminal history record information laws.
  • Provide support in preparation, training, implementation, and project assignments to agency administrators in response to legislative impacts.
  • Audit and verify the accuracy of incarcerated and supervised individuals sentence structure, confinement credits and criminal history information.
  • Complete initial, second or release audits as necessary for sentence structure and release from partial confinement.
  • Resolve any problems related to sentence structure and time accounting.
  • Validate established PRD and sign order of release for final release from partial confinement.
  • Apply Supreme, Appellate, and Superior court decisions, RCWs, and Indeterminate Sentence Review Board redeterminations.
  • Ensure the contents of incarcerated individuals legal records are maintained in a secure setting.
  • Review and verify accuracy of legal documents.
  • Establish and validate agency jurisdiction of incarcerated and supervised individuals.
  • Lead and provide support relating to operations effectiveness of the DOC Revoke/Return unit.
  • Plan, assign and review the work of the R&R records staff.
  • Complete quick review with tracking spreadsheet to identify quick turnaround cases or immediate releases.
  • Work with CRS in assigning as necessary.
  • Monitor tracking spreadsheet throughout the day for changes.
  • Participate in all training provided by the records leadership and the agency as instructed.
  • Provide feedback and back-up support to CRS regarding training needs for staff.
  • Assist and provide support to CRS in implementing operational adjustments resulting from changes to law, court decisions, administrative regulations etc.
  • Enter Judgement and Sentences and other court orders.
  • Maintain electronic and physical files.
  • Utilize, update, and maintain databases and programs containing information relative to incarcerated and supervised individuals’ conviction, sentence, and violation history.
  • Enter sentence and modification court documents into the Department's OMNI database.
  • Determine Supervision Compliance Credit eligilbity.
  • Process incoming and outgoing mail.
  • Scan Court Documents into OnBase Imaging System.
  • Provide effective communication and thorough and timely processing of requests.
  • Other Duties as Required.

Benefits

  • Comprehensive family insurance for medical, dental, and vision
  • Remote/telework/flexible schedules (depending on position)
  • Up to 25 paid vacations days a year
  • 8 hours of paid sick leave per month
  • 12 paid holidays a year
  • Generous retirement plan
  • Flex Spending Accounts
  • Dependent Care Assistance
  • Deferred Compensation
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