Correctional Officer - MCSO

Milwaukee County Wisconsin•Milwaukee, WI

About The Position

Correctional Officers with the Milwaukee County Sheriff's Office facilitate booking, identification, release, classification, and monitoring of occupants at Milwaukee County Jail, a maximum-security facility. They help maintain a safe and secure facility and assist law enforcement, courts, attorneys, and prisons. The position is intended to protect occupant rights from booking through release and support the safety and security of occupants, staff, and the community. Officers process and supervise occupants, arrange secure movement within the facility, respond to incidents and alarms, and provide emergency medical care within their training. They use professional communication and specialized training to manage occupants with varied mental health and medical needs, including de-escalating or controlling combative behavior. Officers document events and activities in facility logs and reporting systems, communicate with centralized dispatch, and may assist with recruitment and special assignments.

Requirements

Be a current resident of the United States and at least 19 years of age.
High school diploma, GED, or equivalent.
Acquire Law Enforcement Standards Board certification during the probationary period and maintain it during employment.
Successfully pass fingerprinting, a background investigation, and all examinations; felons will be rejected unless pardoned.
Ability to read and comprehend written material and communicate orally and in writing.
Ability to gain the respect of offenders and control their behavior; take prompt, decisive action in emergencies; and restrain combative occupants.
Ability to maintain a positive attitude and emotional control, work with computers, follow procedures and rules, and work effectively and harmoniously with others.
Ability to work all shifts, holidays, and weekends, and work mandatory overtime.
Ability to lift and carry up to 50 pounds and push and pull up to 100 pounds.
Ability to perform physical tasks including restraining combative occupants weighing 250 pounds or more; applying and removing mechanical or soft restraints; and assisting physically or mentally ill or incapacitated occupants.
Ability to endure exposure to extreme indoor or outdoor temperatures and possible exposure to OC or pepper spray.
Establish Wisconsin residency within six months of appointment and maintain it throughout employment.

Nice To Haves

College-level coursework in law enforcement, criminal justice, psychology, sociology, education, or social work.
Valid Wisconsin driver's license, maintained throughout employment.
For weapons-trained officers, a Carry Concealed Weapon permit is required.
For K-9 officers, K-9 certification.

Responsibilities

Process occupants through booking, identification, classification, housing, and release, including reviewing arrest information and determining the validity of arrest documents.
Assist intake court with case files and occupant court appearances, and collect DNA samples when required.
Monitor and supervise occupants to ensure their safety and security while using professional communication skills and specialized training.
Maintain facility security and assist with special assignments.
Provide secure movement throughout the facility for court proceedings, medical appointments, educational needs, and professional and nonprofessional visits.
For weapons officers, escort occupants off premises and convey money to the treasurer.
Follow MCSO and Wisconsin Department of Corrections policies and rules concerning occupant housing, treatment, discipline, rights, privileges, and special-post procedures.
Monitor the behavior and condition of occupants with mental health or medical needs.
Respond to facility alarms and incidents, help gain compliance from uncooperative or combative occupants, and respond to fire and duress alarms in Courthouse Complex buildings between 5 p.m. and 7 a.m.
Provide emergency medical care as a trained first responder, within the level of training.
Use verbal skills and trained techniques to respond to suicidal occupants and calm or control combative and mentally ill occupants.
Document and report events, activities, incidents, and unlawful activity in logs, daybooks, crime-reporting and statistical databases, and the jail management system.
Use handheld radios as the primary communication method with centralized jail dispatch to coordinate communications and assignments; use phones or other devices as directed.
Assist with recruiting and retaining new hires and coordinate employee recruitment events.