CORRECTIONAL OFFICER II

Arizona Department of Administration • Phoenix, AZ

25d • $47,447 - $57,174 • Onsite

About The Position

The Central Mail & Property Officer (Correctional Officer II) securely and efficiently handles inmate mail and personal property before distribution to prison complexes. The position ensures compliance with policies and security protocols by inspecting, processing, and documenting incoming and outgoing correspondence and property. It helps prevent contraband, maintain accurate records, safeguard inmate belongings, and coordinate with correctional staff to support complex operations and safety. The role requires attention to detail, confidentiality, and timely, efficient work.

Applicants must currently be a Correctional Officer II with the Arizona Department of Corrections, Rehabilitation and Reentry, have at least six months of experience working in mail and property at their current institution, and have completed original probation. They must also currently have a performance rating of meets expectations or better. Employment is contingent on passing a background investigation. Employees must take a TB test during New Employee Orientation and annually thereafter. All newly hired State employees must successfully complete E-Verify.

Requirements

• Must currently be a Correctional Officer II with the Arizona Department of Corrections, Rehabilitation and Reentry.
• At least six months of experience working in mail and property at the employee's current institution.
• Must have completed original probation.
• Must currently have a performance evaluation rating of meets expectations or better.
• Knowledge of Department Order 914, inmate mail collection, sorting, preparation, and delivery to inmates.
• Skill in operating scanners and monitoring basic office recordkeeping.
• Ability to participate in and oversee handling medium-weight objects without injury or incident.
• Ability to prioritize inmate mail workload and give written and verbal instructions to co-workers.
• Pass a background investigation.
• Complete a TB test during New Employee Orientation and annually thereafter.
• Successfully complete E-Verify as a newly hired State employee.
• If driving or using a vehicle is an essential job function: maintain a current, valid, class-appropriate driver's license, complete required training and record checks, and meet applicable driving and insurance requirements.

Nice To Haves

• Attention to detail; focus, independence, patience, and willingness to complete tasks timely and efficiently.
• Working knowledge of technology.

Responsibilities

• Apply Department Order 914 and related policies.
• Sort mail and prepare it for distribution.
• Separate legal mail from general correspondence.
• Open and inspect non-legal mail for prohibited items, such as drugs, weapons, or coded messages.
• Reject mail that violates facility rules, including mail containing explicit content or unauthorized items.
• Scan mail and upload documents.
• Maintain records and monitor basic office recordkeeping.
• Keep the mailroom clean and organized.
• Provide customer service.
• Prioritize inmate mail workload and provide written and verbal instructions to co-workers.
• Perform other duties as assigned.

Benefits

• Vacation and sick days with 10 paid holidays per year.
• Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program).
• Medical, dental, life, short-term disability, and long-term disability insurance options.
• Retirement program through the Corrections Officer Retirement Plan (CORP) for positions in this classification.
• Optional deferred compensation plans.
• Credit union membership.
• Wellness program.
• Incentivized commuter club and public transportation subsidy program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed