Correctional Case Manager - Avery Mitchell Correctional Institution

State of North Carolina•Avery County, NC
•Onsite

About The Position

The Correctional Case Manager works at Avery/Mitchell Correctional Institution, a medium-custody male facility in Spruce Pine, North Carolina. Reporting to a Correctional Programs Supervisor, the position assesses incarcerated individuals’ needs, develops and monitors case plans, evaluates results, and revises plans as needed to meet individual needs and system objectives. The role includes supportive counseling, offender assessments, follow-up on questions and problems, and recommendations to the classification committee. It also supports or coordinates rehabilitation programs and plans for transition and re-entry into the community before parole or release. The position involves direct contact with incarcerated individuals and work under stressful conditions, including potential physical violence and verbal abuse. It is designated as mandatory, requiring the employee to report to work or stay over during adverse weather events.

Requirements

  • Associate’s degree in Criminal Justice, Human Services, Recreation, or a related field from an appropriately accredited institution; or a high school diploma/GED and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.
  • Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
  • Meet Criminal Justice Standards requirements (12 NCAC 09G .0302).
  • Pass a criminal background check and produce a negative drug screening result.
  • Successfully complete medical and psychological evaluations.
  • Possess a valid driver’s license.

Nice To Haves

  • Documented knowledge of supportive counseling techniques.

Responsibilities

  • Carry a caseload of offenders and provide supportive counseling.
  • Conduct assessments, develop case plans, monitor compliance and results, and revise plans as appropriate.
  • Answer and follow up on offender questions and problems.
  • Make recommendations to the classification committee.
  • Assess offender behavior and develop counseling strategies to support desired progress.
  • Assist with major dynamic programs or coordinate major or specialized rehabilitation programs, including inmate work assignments, work release, education, or recreation.
  • Plan and coordinate transition and re-entry before parole or release into the community.
  • Develop, implement, coordinate, and supervise a program within Prisons’ policies and procedures.
  • Report to work or stay over during adverse weather events as a mandatory employee.

Benefits

  • Health insurance options
  • Retirement plans
  • NCFlex supplemental benefits
  • Paid vacation leave
  • Paid sick leave
  • Paid community service leave
  • Paid parental leave
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