Correction Officer/Locksmith

Middlesex Sheriff’s Office•Billerica, MA

4d•$69,522 - $72,642•Onsite

About The Position

The Middlesex Sheriff’s Office is hiring a full-time, non-exempt Correction Officer/Locksmith for the Maintenance department at the Middlesex Jail and House of Correction in Billerica, Massachusetts. The position is covered by a collective bargaining agreement (NEPBA, Local 500) and works under the direct supervision of a Senior Correction Officer (Sergeant) or another employee of higher grade. The Locksmith is responsible for the ongoing operation, functionality, control, and maintenance of security apparatus throughout the MSO, including locks, keys, security doors, gates, burglar alarm systems, and restraints. The regular schedule is Monday through Friday, with an eight-hour flexible shift scheduled between 6:00 a.m. and 6:00 p.m. Hours and days off may change at management’s discretion and according to departmental needs. The role may require mandatory overtime, work on multiple shifts, and work on weekends, nights, and holidays. The position also includes correctional officer duties when necessary, such as facility patrols, head counts, observing and reporting inmate behavior, preventing disturbances, investigating suspicious behavior, accounting for inmate whereabouts, enforcing facility regulations, assisting with officer training, and preparing reports. The selected individual must recognize and protect the confidential and sensitive nature of work in a law enforcement agency and comply with institutional safety and security rules.

Requirements

Must be a bonded locksmith.
Five years of documented experience repairing and installing locks.
Ability to attend the thirteen-week MSO Correction Officer/Basic Training Academy at management’s discretion.
Must maintain the MSO’s yearly training standard and attend additional training as required.
Strong written and communication skills.
Working knowledge of computers and various computer systems.
Valid driver’s license, legal authorization to operate a motor vehicle in Massachusetts, and an acceptable driving record.
Ability to pass a criminal background check.
Verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
Ability to work weekends, nights, and holidays and to work more than eight hours when operational needs require.
Ability to work multiple shifts as required.

Responsibilities

Account for and maintain tools and equipment used in the lock shop and maintenance.
Maintain computerized inventory and records of institutional keys and staff-assigned keys, including issuance, location, type, and replacement.
Manage the functionality and operation of electronic key control cabinets, currently the KeyWatcher System.
Install, repair, and perform preventive maintenance on locks and locking systems, and maintain a log of work performed.
Schedule and complete preventive maintenance on locks and locking systems.
Collaborate with Facilities and Maintenance staff and, when needed, the Information Technology and Security Departments.
Maintain the cleanliness, safety, and security of the work area.
When necessary, patrol the facility, make rounds, take head counts, observe inmate conduct and behavior, and note significant behavioral patterns.
Prevent disturbances and investigate suspicious inmate behavior, including possible contraband, by searching individuals, vehicles, mail, packages, and inmate quarters.
Develop working relationships with inmates and refer individuals to appropriate supportive services as needed to aid rehabilitation.
Prepare reports concerning fires, disturbances, accidents, security breaches, and monthly inmate evaluations.
Account for inmate whereabouts and function as a Line Operational Officer as needed.
Enforce regulations concerning meals, recreation, shakedowns, showers, visits, key control, and inmate movement.
Assist in training new Officers.
Work mandatory overtime and multiple shifts as required by operational needs.
Perform other duties as required by MSO management.
Comply with institutional rules concerning safety and security and protect confidential and sensitive information.