Corporations Representative I

State of Arkansas•Little Rock, AR

13d•Onsite

About The Position

Responsible for accurately processing corporation filings, notary applications, trademark/service mark applications, annual reports and franchise tax transactions as well as amendments and renewals to each filing type. Functions include receiving, reviewing, and processing documents, answering customer inquiries, receiving payments, creating and sending various documents, inputting data, balancing financial transactions, preparing documents for filing, ensuring proper imaging, preparing lists of special forms, and promoting online filing applications.

Requirements

Familiarity with use of web applications, Microsoft Word, Microsoft Office.
A self-starter able to multitask.
Possess a high level of customer service in face-to-face and phone situations.
High school diploma or general education degree (GED) with courses in business education.
Six months to one year related experience and / or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information one-on-one to customers, management, and other employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Regularly required to sit; use hands and fingers; reach with hands and arms; and talk or hear.
Occasionally required to stand; walk; and stoop, kneel, or crouch.
Must occasionally lift and / or move up to 10 pounds.
Specific vision abilities required by this job include close vision.

Nice To Haves

Bilingual is a plus.

Responsibilities

Receives, reviews, processes documents for review such as corporation filings, notary applications, trademark and service mark applications, franchise tax, annual reports. These items may be received in person, mail, or online.
Answers inquiries from customers by phone, email, mail and in person.
Receives money for statutorily set fees and or penalties.
Creates cards, certificates, apostilles, and other documents as required, and sends to appropriate recipient.
Inputs initial information and data changes in computer system; create reports as needed.
Responsible for balancing cash, credit card, checks and other payment types received daily.
Prepares documents to be filed by Records specialist.
Ensures documents are properly and clearly imaged.
Prepare daily list of special requested forms to be mailed to constituents.
Promote use of online filings applications.