Corporate Trust Client Manager - Commercial Real Estate (CRE)/Collateral Loan Obligation (CLO)
About The Position
The Relationship Manager develops and maintains relationships with Global Corporate Trust & Custody clients invested primarily in Commercial Real Estate (CRE) securitization products, including Agency and non-Agency CMBS, CRE CLOs, and CRE Custody accounts. The role works with CRE stakeholders and business development teams, reviews and onboards client relationships and products, and ensures transaction compliance through interpretation of complex legal documents. It prepares and reviews payment waterfall calculations, distributes amounts to noteholders, coordinates investor reporting, and oversees asset portfolio analysis, cash reconciliation, and compliance testing. The role provides responsive client service, identifies operational challenges and mitigates risk, communicates across reporting and compliance functions, and may manage, hire, or train staff. The position requires working from a U.S. Bank location three or more days per week.
Requirements
- Bachelor’s degree or equivalent work experience.
- Typically eight to ten years of relevant experience in trust administration, relationship management, CRE CLO/CMBS financial reporting, accounting, or financial analysis.
Nice To Haves
- Deep understanding of and relationships in the CRE CLO market.
- Knowledge of contingent and backup servicing obligations.
- Experience in corporate trust, preferably within CLO/CMBS securitizations.
- Strong knowledge of commercial real estate finance and mortgage fundamentals.
- Proven account and/or product management skills.
- Working knowledge of legal and regulatory rules and requirements.
- Excellent communication skills and willingness to collaborate across functions.
- Problem-solving, conflict management, and negotiation skills.
- Ability to identify and mitigate potential risk.
- Successful history working with business development teams.
- History of resolving complex problems with minimal guidance.
- Sound technology skills for internal and external systems.
- Team-oriented approach.
Responsibilities
- Develop and maintain relationships with GCTC clients invested primarily in CRE securitization products.
- Interact with CRE stakeholders, including issuers, collateral managers, deal counsel, rating agencies, investment banks, auditors, and other industry participants.
- Collaborate with Business Development Officers in new business conversations with existing and prospective clients.
- Review and onboard new client relationships and new products from existing clients according to account acceptance policies and procedures.
- Interpret complex legal documents to ensure transaction compliance.
- Build working knowledge of GCTC operating systems, including PIVOT, iManage, and CDO Suite.
- Prepare or review priority-of-payment calculations (waterfalls) and distribute amounts to noteholders, primarily for CRE CLOs initially.
- Coordinate the creation and distribution of monthly and quarterly investor reports.
- Oversee asset portfolio data analysis, including cash reconciliation and compliance tests.
- Provide responsive, high-quality service to internal and external clients and resolve problems quickly and effectively.
- Identify operational challenges, mitigate risk, and suggest improvements.
- Maintain active communication across reporting and compliance functions.
- Assist in preparing reports for the Corporate Risk department.
- May manage staff, hire staff, and/or train staff to meet business objectives.
Benefits
- Healthcare coverage, including medical, dental, and vision.
- Basic term and optional term life insurance.
- Short-term and long-term disability insurance.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation of two to five weeks, depending on salary grade and tenure.
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Incentive and recognition programs.
- Equity stock purchase.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
