Corporate Traveller - Conseiller ou conseillère en voyages d’affaires – Montréal, QC

Flight Centre•Quebec, QC

16h•$50,000 - $86,000•Onsite

About The Position

Corporate Traveller is seeking a motivated and dynamic Business Travel Consultant to join their team in Montreal. This role involves providing high-end service to clients, managing their business travel needs, and contributing to a positive work environment. The ideal candidate will have at least two years of experience in travel consulting, a strong ambition, and a commitment to exceptional customer service. Corporate Traveller is a high-performing brand within Flight Centre Travel Group (FCTG), focused on dominating the SME market by simplifying and accelerating business travel experiences.

Requirements

Bilingualism (French/English) is required for interacting with French and English-speaking clients and suppliers.
Bilingualism (French/English) is required for working with French and English-speaking team members.
Customer focus: A drive to consistently exceed expectations and deliver an exceptional client experience.
Strong attention to detail: Organized, able to juggle multiple priorities, and adaptable to rapid changes.
Interpersonal skills: Ability to build exceptional relationships and establish strong professional connections.
Problem-solving skills: Willingness to think outside the box for creative solutions.
Alignment with values of egalitarianism, boldness, and belonging.
Empathy, strong humanity, and curiosity.
Ability to thrive in a collaborative environment while also producing quality work independently.
Excellent written and verbal communication skills.
Ability to work in a fast-paced environment with tight deadlines.
Open-mindedness, enthusiasm, a proactive attitude, and a positive outlook.
Technical skills: 2 years of experience with a Global Distribution System (GDS), preferably Sabre.
Proficiency with Microsoft Office Suite.
Aptitude for learning new software.

Responsibilities

Assist in organizing business travel for professional clients, including flight, car, hotel, and ground transportation bookings, with precision and professionalism.
Adhere to company procedures, account guidelines, and customer service standards.
Collaborate with team members by assisting other consultants as needed with all client service-related tasks.
Establish and nurture strong working relationships.
Find solutions for travel-related issues that clients may present.
Perform other assigned duties and responsibilities.
Contribute to a safe, inclusive, and accessible work environment where all employees feel welcomed, respected, and supported to thrive.

Benefits

Attractive compensation structure
Travel incentives and discounts
Health and wellness programs and financial wellness services for employees
National/international awards ceremonies and conferences
Benefits program including supplementary health, dental, and vision care, gender affirmation care, and fertility care
Insurance program including life, AD&D, critical illness, and long-term disability insurance
Employee Assistance Program
RRSP/RPP with employer matching
Tuition reimbursement program
Employee Share Plan – Opportunity to purchase company shares on the Australian Stock Exchange with partial company match, subject to terms and conditions.
Global career opportunities within a network of brands and businesses
Fun work environment
Rewards and recognition programs (e.g., Buzz nights, annual global gatherings)
Opportunities for personal and professional growth
Commitment to diversity, equity, and inclusion (DEI) initiatives
Paid volunteer day per calendar year