Corporate Travel Experience Manager - Greater Kansas City Area

BCD Midmarket Holdings • Overland Park, KS

3d • $68,000 - $80,000 • Onsite

About The Position

Acendas Travel is seeking a Corporate Travel Experience Manager for a long-standing corporate client in the greater Kansas City area. This role involves serving as the dedicated travel expert, building client relationships, and ensuring employees travel safely, efficiently, and confidently. The position requires working onsite with the client, collaborating with leadership and travelers to deliver a seamless travel program, ensure policy compliance, and provide cost-effective solutions and outstanding service. This is an opportunity for someone passionate about corporate travel to make a significant impact on the employee experience.

Requirements

• High school diploma required; college coursework or degree preferred.
• Three or more years of recent corporate travel experience in a travel advisor, travel consultant, or similar role.
• Advanced proficiency with corporate travel technology platforms: familiarity with Sabre and Concur preferred.
• Intermediate proficiency with Microsoft Office applications.
• Ability to work onsite at the client's location five days per week.
• A customer-first mindset and a passion for delivering exceptional service.
• Strong corporate travel industry knowledge and confidence using travel technology platforms.
• The ability to build relationships with everyone from frequent travelers to senior leaders.
• Excellent communication skills and a professional, approachable presence.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Sound judgment, resourcefulness, and a solutions-oriented approach.
• Flexibility and adaptability in an ever-changing travel landscape.
• A self-motivated work style while also being a collaborative team member.

Nice To Haves

• College coursework or degree preferred.
• Familiarity with Sabre and Concur preferred.

Responsibilities

• Managing domestic and international travel arrangements, including air, hotel, and ground transportation.
• Partnering with travelers to understand their needs and recommend travel solutions that balance convenience, policy compliance, and cost effectiveness.
• Creating detailed itineraries and ensuring travelers have everything they need before they depart.
• Advising travelers on passport, visa, and international travel requirements.
• Maintaining traveler profiles and travel preferences within Concur.
• Collaborating with client leadership to support travel program goals and enhance the overall traveler experience.
• Promoting and supporting adherence to company travel policies.
• Assisting with travel-related projects and initiatives that improve processes and service delivery.
• Serving as the go-to resource for travel questions, challenges, and last-minute changes.

Benefits

• Sign-on bonus available for eligible candidates.
• Relocation assistance may be available for qualified candidates based on experience, qualifications, and business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED